"Safewheel" is a Singapore-Bangladeshi health-tech company that provides home deliveries of medicine and healthcare essentials, lab test booking, and tele doctor consultation.1. Designing and executing the general Marketing Funnel for each social media channel.2. Repurposing the content outlook or approach according to the vibe of the Social Media Channel.3. Taking deliverables from the content and design team and posting them on respective platforms.4. Maintaining content calendar ahead of time.5. Strategizing and running AD campaigns for specific targets on different platforms (e.g., Google, Facebook, etc.)6. Developing and implementing effective SEO strategies.7. Interacting with people through major public groups or platforms8. Maintaining Safewheel’s web profiles (e.g., Facebook, Instagram, YouTube, TikTok, etc.)9. Maximizing the Marketing ROI of SafewheelUnderstanding the company culture, adapting and sustaining it across the layers of the team.10. Directly report to the founder of Safewheel.

1.Conducting market research in terms of segmentation, targeting, competitors’ information, etc. 2.Research products & services to develop digital marketing strategic planning3.Implement, Execute, Launch & Manage digital marketing campaigns on social media & Websites to increase website view, brand awareness and sales.4.Analyze web traffics, social media and online orders to make better sales, brand, content and communication strategy5.Follow SE0 trends and stay up-to-date with new tools and practices for on page & off page SEO6.Buy Media- Facebook, Google, Linkedin & YouTube to boost regularly 7.Coordinating with Marketing Agency & Event FirmBR8.Maintaining & updating Sales and Marketing Information System in the company database9. Analyze sales and marketing data to understand the effectiveness of sales and marketing activities and share the analysis with his line manager.10. Prepare training materials, determining methodology of the training session11 Conduct Product training for the sales team12. Supporting the Line manager in all activities13 Any Other duties assigned by Top Management

1.Insert customer and account data by inputting text based and numerical information from source documents within time limits.2.Compile, verify the accuracy and sort information according to priorities to prepare source data for computer entry.3.Review data for deficiencies or errors, correct any incompatibilities if possible, and check the output.

1. Provide professional and friendly support consistently via telephone, electronic help desk, and live chat with outstanding customer service skills and a dedication to the customer service experience. Respond promptly to customer inquiries2. Handle and resolve customer complaints3. Complain receive and ticketing.4. Provide technical support at the user end as per requirement.5. Ensure customer satisfaction regarding support & service.6. Telesales/ Telemarketing.7. Provide service to walk-in clients.8. Customer relationship developments.9. Any other task assigned by the supervisor.