Aina Mareili Email & Phone Number

Responsibility of the day-to-day running of the beauty salon including human resources, marketing, logistics,customer service and finance.• Managing and motivating a team to ensure efficiency;• Overseeing stock control and receiving orders;• Maintaining statistical and financial records and managing budgets• Analysing and interpreting trends to facilitate planning;• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performancereviews, scheduling providing, organising training and development;• Ensuring standards for quality, customer service and health and safety are met• Responding to customer complaints and comments• Maintaining awareness of market trends in the beauty industry, understanding forthcoming customerinitiatives and monitoring competitors' activities• Organising special promotions and Initiating changes to promote the salon locally.Key achievement: Increased by 20% company's profit in a year; expanded the group to one more salon; andbuilt up a professional system of customer relationship, stock and quality control.

Education record

Education record