Aina Afiqah Email & Phone Number

Petaling Jaya, My

Putrajaya, Putrajaya, My

Petaling Jaya, Selangor, Malaysia

• Efficiently managed the compilation and oversight of employee healthcare benefits, ensuring prompt coverage and optimizing insurance processing procedures.• Led general administration tasks, including purchase order preparation, company license and subscription management, and monthly stationery coordination, resulting in heightened office productivity.• Fostered effective communication and collaboration with external entities such as Suruhanjaya Tenaga, Air Selangor, and TNB, streamlining billing processes and overseeing staff welfare activities like meetings, trips, and annual dinners.• Proactively addressed office facility management, promptly resolving repairs and tenant concerns, while also overseeing sustainability reports mandated by ISO and annual reports.• Enhanced employee satisfaction through streamlined payroll preparation, timely issuance of uniforms and access cards, and efficient management of onboarding/offboarding processes.• Ensured cost-effective service delivery by managing general service contracts efficiently and coordinating secure document transmission with courier companies.• Maintained meticulous leave records, verified staff claims, and contributed to organizational efficiency.

• Provided excellent customer service by managing inquiries and directing calls, enhancing the company's professional image.• Efficiently coordinated meeting reservations, ensuring smooth discussions and interactions.• Welcomed visitors and organized transportation, facilitating a positive guest experience.• Operated office equipment proficiently, contributing to smooth daily operations.• Maintained office cleanliness and organization, ensuring a professional workspace. •Supported superiors and staff with ad-hoc duties, showcasing flexibility and teamwork.

• Assisted in administrative processes, drafting vital legal documents such as appointment and resignation resolutions, enhancing efficiency and client satisfaction.• Managed seamless transitions for clients by mastering resolution preparation, ensuring compliance with regulatory requirements.• Proficient in Malaysian Business Reporting System (MBRS), ensuring accurate documentation and regulatory adherence.• Engaged in advisory processes beyond secretary duties, showcasing comprehensive business understanding.

• Orchestrated successful roadshow events for Pediasure, Equal, and Mister Potato, managing logistics and communication.• Demonstrated professionalism while representing renowned brands, fostering positive brand perception.• Built strong customer relationships, driving product awareness and loyalty.

• Efficiently managed transactions and stock operations, ensuring smooth processes.• Fostered positive shopping experiences, driving repeat business for Linea and Hush Puppies.• Exhibited adaptability in various responsibilities, contributing to retail success.

• Promoted products and monitored sales, driving revenue growth.• Provided gift wrapping services, enhancing customer experience.• Managed stock inventory and prepared monthly KPI reports.

Bachelor'S Degree, Corporate Administration

Activities and Societies: Netball player

Diploma, Public Administration

Activities and Societies: Captain Netball Club

Spm, Accounting