Victor Aina Email & Phone Number

Nigeria

Lagos

• Implemented agile product development methodologies, reducing time-to-market by 20% and increasing the successful delivery rate of new features by 15%.• Transformed chargebacks, merging disparate dispute processing into a unified platform, improving customer satisfaction by 15%.• Conceived a payment portal for near-real-time validation of payments, enhancing relationships with key partners.

Lagos

• Orchestrated and managed a cross-functional team to upgrade a settlement platform, benefiting over 200,000 daily merchants and processing transactions totalling billions in naira.• Spearheaded various strategic initiatives, including data completeness and validation, utilizing Apache Spark for high-volume transaction comparisons, achieving a 25% reduction in audit cycle times.• Designed and executed a new reporting tool utilizing KAFKA, leading to a remarkable 60% improvement in report delivery efficiency for high-volume reporting.• Spearheaded the deployment of AppDynamics for all Backoffice applications, resulting in an 80% increase in issue detection through high-level tracking of application uptime.

Lagos, Nigeria

• Initiated the redesign and implementation of a new automated merchant settlement system (NEFT API), resulting in an impressive 85% increase in the team’s turnaround time and facilitating direct-to-account settlements for merchants.• Automated the provisioning of reconciliation reports, leading to a 45% reduction in unresolved complaints from financial institutions and card schemes, enhancing overall operational efficiency.• Implemented Whimsical as a low-fidelity mockup tool, facilitating a comprehensive understanding of product expectations for product designers and front-end/backend teams, resulting in a 20% reduction in requirement gathering time.• Deployed an accuracy tracker for all transaction reports, ensuring end-to-end exception management tracking and facilitating smooth product launches. This initiative resulted in a 40% reduction in errors and discrepancies.

Lagos State, Nigeria

• Led the seamless implementation of payment applications, reducing deployment time by 30% and enhancing overall efficiency in delivering tailored solutions to clients.• Pioneered initiatives to optimise settlement management, resulting in a 25% reduction in processing time and a 20% increase in accuracy.• Restructured billing management systems, increasing billing accuracy by 15% and ensuring timely and error-free invoicing for clients.• Took a proactive role in issue resolution, decreasing the average resolution time by 40% and bolstering customer satisfaction.

Vi, Lagos

• Managed and optimized core banking application databases, achieving a 20% improvement in database response time and a 15% reduction in system errors.• Initiated the implementation of application patches and upgrades, resulting in a 25% reduction in system vulnerabilities and ensuring 100% adoption of the latest features.• Played a pivotal role in the successful migration from the bank's legacy core banking software to the Modern 'Banks' Core banking software, achieving a downtime of less than 2 hours for customers and preventing any financial losses.• Developed and executed strategic plans for the migration project, contributing to a smooth transition and ensuring minimal disruptions in banking services, leading to a 30% increase in customer satisfaction.

Ikoyi, Lagos

• Cultivated and maintained strong relationships within the Microsoft Student Partner community, resulting in a 25% increase in student engagement and collaboration.• Led the development of cutting-edge mobile apps for the Windows Store, contributing to a 40% increase in app downloads and positive user reviews.• Conducted impactful technical training sessions on Microsoft technologies, specializing in C# and XAML, with a reach of over 500 developers, resulting in a 30% improvement in skill proficiency among participants.• Engaged in community events, forums, and conferences, advocating for Microsoft technologies. This increased brand visibility by 35% and positioned Microsoft as a preferred choice for developers.