Áine Valentine Email & Phone Number

Clarehall

National Forensic Mental Health Service

• General clerical and phone duties, including responding to Solicitor, court and patient queries.• Transcribing Consultant dictations and generating the resulting patient assessment/diagnosis letters, court reports and discharge letters as necessary.• Responsible for reworking and managing past patient file archives, corresponding the physical files with the database and responding to doctor/family member file requests in line with GDPR regulations.• Dealing with incoming/outgoing post and emails to both the Consultant and the team.• Working on various projects simultaneously and demonstrating excellent attention to detail and time management.• Proactively managing the Consultant’s busy diary on a daily basis.• Creating, amending and formatting legal documents and templates with a high degree of accuracy.• Maintain mailing lists, updating existing contacts on a database, entering & monitoring information.• Liaise with the courts and patient solicitors regarding court hearing dates and court reports.

On a project contract, working across the clinic and records departments within St Ita’s Hospital ● Responsible for reworking and managing the past patient file archives, corresponding the physical files with the database, and responding to doctor/family member file requests in line with GDPR regulations. ● Managing patient appointments, supplying GPs with relevant patient files and setting up new patient files, logging GP referrals, and processing prescriptions to the correct pharmacy for each patient. ● General clerical and phone duties, including responding to GP and patient queries. ● Transcribing GP dictations and generating the resulting patient assessment/diagnosis letters, new appointment letters and discharge letters as necessary.

Swords, Dublin

● Responsible for preparation, cleaning, stocking and organising in assigned sales area● Interview and hire new employees, as well as training new employees ● Make stock orders daily ● Respond to customer queries and requests in a prompt, polite and efficient manner ● Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. ● Perform all transactions in a cordial and professional manner

Swords

-Making sure the shop floor is clean and fully stocked-Operating the cash register -Cashing up my register at the end of my shift-Keeping the stock room clean-Unpacking deliveries on to the shop floor

Dublin Airport

- Making food for airlines- Packing food for Qatar - Making sure the correct equipment goes on each flight- Training new employees

Aviva Stadium, Lansdowne Road, Dublin

My responsibilities include serving food and drinks to customers, providing excellentcustomer service, keeping track of stock, restocking shelves and ensuring a clean workingenvironment.I address customer complaints and feedback quickly and effectively, and am responsible fortotalling the cash in my till and reporting to the cash office.

Henry Street, Dublin

My responsibilities include making sure the shop floor is kept tidy, keeping track of stock, restocking shelves, ensuring a clean working environment helping customers find products they want and working on the cash register. I must also provide excellent customer service, address customer complaints and feedback quickly and effectively, and I am responsible for totalling the cash in my till and reporting to the cash office.

Higher Certificate, Business Management

Activities and Societies: Film Society, GoKarting SocietyI study subjects such as Marketing Principles, Management Principles.

Health Science (Physiology And Sport)

Leaving Certificate

Activities and Societies: Fundraising Committee