Aingel Matos-Avila Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Chicago, Illinois, United States

-Manages multiple client accounts and projects simultaneously IDHS & IDOC.-Identifies opportunities for account growth and new business within existing clients, and work to expand our footprint in their organizations.-Prepares and presents regular reports on account performance, including key metrics, progress, and areas for improvement.-Educates clients on the features and benefits of our services/products, providing training and support as needed.-Serves as primary point of contact for assigned healthcare clients, building and maintaining strong, long-lasting relationships.

Chicago, Illinois, United States

-Executes full recruiting cycle including research/evaluation, sourcing, screening, selection, and onboarding-Serves as the main point of contact for managers and employees on productivity, engagement, performance management, and discipline/grievances pertaining to IDHS policies-Updates a pipeline of qualified applicants that can be immediately contacted when an opening occurs-Provides technical and general support to candidates and employees during the application and hiring process; and receive and respond to requests concerning HR policies, procedures, and processes via email and telephone-Assists in collecting applicable documents and standard forms required for background checks, as well as other candidate onboarding related tasks-Conducts termination interviews and compiles statistical reports and information

-De-escalate any negative situations and recover the guest shopping experience while following Target’s policies and procedures-Assists guests choose and exceed their service expectations, every time available to them, minimizing wait time-Delivers easy and seamless service to all Order Pick Up, Drive Up, and Registry guests-Maintains a clean, clutter free work area (including gathering abandoned items, baskets, and hangers)-Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices-Knowledge with all fulfillment services, and know how to direct the guest to enroll, activate and use them-Engages with guests in a genuine way, which includes asking questions to better understand their specific needs-Processes 100+ daily transactions which includes sales, exchanges, payments, and returns of products

Chicago, Illinois, United States

- Conducted 24-30 interviews on a daily basis (15-20 minute interviews)-Lead high volume recruitment efforts across 7 states to source and recruit candidates for Family Dollar, Dollar Tree and Hello Fresh-Built and maintained company database via the ATS System (Greenhouse and Brass Ring)- Presented new processes and provided weekly updates to Senior Recruiter -Reviewed and Screen applicants in accordance with the open job orders-Responsible for the communication between the facility and employees

Macomb, Illinois

-Cleaned and sanitized workstations and equipment following all Sodexo, client and regulatory rules and procedures.-Complied with all Sodexo HACCP policies and procedures.-Prepared food items consistently and in compliance with recipes, portioning, cooking, and waste control guidelines. -Assisted and respond to all student/faculty inquiries in a professional, courteous, and timely manner.-Balanced the needs of multiple customers in a fast paced environment.-Communicated with the managers regularly to provide input and recommendations for improvement.

Des Plaines, Illinois

-Gained knowledge about transportation industry-Gained knowledge about Dayton Freight's policies, procedures and philosophies-Advised employees on safety issues, productivity, and damage claims-Created a database with the data relevant for the valuation framework-Created and updated productivity management reports on a daily basis using word, excel, and access-Worked closely on a team to establish goals and measurements to enhance exceptional customer service.-Inspected and compile hazardous materials that complied with the Department of Transportation.

Melrose Park, Illinois

-Greeted, acknowledged, and seated guests by escorting them to assigned table -Presented menus, create personal dining experience, answer questions about products or specials-Accepted and organized reservations to accommodate customers in a fast-paced environment-Prepared seating assignments prior to service and present plan to restaurant during pre-shift meeting-Monitored dining room during service to ensure guest satisfaction and advise staff of specific service needs-Addressed guest requests or complaints, and escalated major complaints to manager

Elmwood Park, Illinois

-Organized small groups of children while transitioning to and from outdoor play.-Engaged with children individually to meet their emotional and physical needs.-Established a safe play environment for the children.-Sanitized frequently utilized items and play equipment daily to maintain safety and cleanliness.-Provided one-on-one attention to children while maintaining overall focus on the entire group.

River Grove, Illinois

-Trained 4 incoming sales team members-Promptly resolved all customer requests, questions, and complaints-Maintained knowledge of current sales, promotions, policies regarding payment and exchanges, and security practices-Built relationships with customers and the community to establish long-term business growth-Organized racks, shelves, and main displays to maintain the visual appeal of the store-Developed positive customer relationships through friendly greetings and excellent service-Processed cash and credit payments rapidly and accurately

Master Of Business Administration, Finance, General

Bachelor'S Degree, Human Resource Management

Associate'S Degree, Accounting And Business/Management, 3.7