Virginia Dornheim Email & Phone Number

Bayern, Germany

• Envisioning and creating illustrations that convey the idea and demands of the customer
• Adhere to the client’s specific needs (e.g. depicted mood, sensation, message, etc.), as well as creating terms for Concepts, First Viewing, File Delivery, Ownership, Requests, Delays and Terminations
• Finalizing contracts to clarify terms and conditions for both the client and designer
• Create the desired works, while maintaining communication with the client by providing rough drafts and status updates
• Fulfill desired revisions and alterations within the contracted deadline until the client is satisfied and the project considered completed by both parties
• Manage Self-promotion by approaching potential customers and seeking new sources of work through regular Portfolio updates

Los Angeles, California, United States

Perform intricate dynamic content analysis in order to assess text, audio, image and video content Implement localized market and cultural knowledge skills to create new taxonomic classifications for any content in the digital advertising space, including but not limited to text, images, videos, mobile apps, websites, and search queries to teach Google’s.

Venice, California

Perform intricate dynamic content analysis in order to assess text, audio, image and video content Implement localized market and cultural knowledge skills to create new taxonomic classifications for any content in the digital advertising space, including but not limited to text, images, videos, mobile apps, websites, and search queries to teach Google’s.

• Creation and moderation of community forums and social media presence for Facebook, Twitter, Twitch, Mobcrush and YouTube.
• Editing and creation of advertisement content: text, images and videos to provider’s unique specifications.
• Creation and maintenance of a community content plan to provide interesting and dynamic game events and features.
• Production of unique visuals such as banners and videos in Adobe Photoshop and After Effects to be used in game and on social media.
• Contact and maintain relationships with individual streaming personalities and streaming services to create user-generated content for mobile streaming services and YouTube.
• Execute live streams, talking and interacting with players and simultaneously answering inquiries through Twitch, Mobcrush, and Discord. Editing and uploading generated content to YouTube and Facebook.

Greater Los Angeles Area

• Create and uphold a positive and engaging social media presence
• Maintain and populate social media accounts such as Facebook, Twitter, YouTube and Twitch with unique written and visual content.
• Complete in-game GM tasks, uphold the community standards, provide a community contact aside from CS and facilitate various social interactions.
• Create graphic design content using assets as well as produce new assets with personal illustrations.
• Oversee a CS team dedicated to Legion of Heroes while keeping up customer satisfaction and creating and improving internal evolving CS workflows.
• Create a moderation process for social media sites, forums and in-game to execute through Admin Tools.

Glendale, California

• Created storyboard art for a Disney Infinity 2 trailer.

Santa Monica

• Completed quality assurance checks and provided German translations for mobile game titles.

• Provide support for German, British and Canadian Accounts on Amazon in English, German and French.Duties and tasks include:
• Perform under high stress situations with strict deadlines.
• Respond to all customer inquiries and resolve any complaints within a 24 hour time limit.
• Focus on individual customers to respond to and resolve their inquiries in a timely and professional manner to improve customer relations.
• Responsible for issuing refunds and goodwill credits.
• Create daily reports, gather data and document specific statistics.

Subject to non-disclosure agreement; no further details available

El Segundo

• Worked for Activision as a Game Master and German Verification Agent on Call of Duty ELITEDuties and tasks include:
• Responsible for the complete English-to-German translation / localization of newsletters, website content, and legal documentation.
• Created streamlined reporting flows which led to visibly improved efficiency and accuracy.
• Responsible for the creation, validation, and verification of daily operations, contests, reports, etc.
• Utilized in-depth statistical analysis from varied data sets, with the aim of ensuring proper conduct by users.
• Performed / monitored various community management duties for the Call of Duty ELITE website, including: moderation of forum posts, rectify breaches in the code of conduct, take actions against problematic users, etc.

Business

Education record