Aino Berkelmans Email & Phone Number

S-Hertogenbosch Area

'S-Hertogenbosch

'S-Hertogenbosch

Eindhoven Area, Netherlands

- Responsible on revenue, sales quantity and product mix in designed Nordics market on components. - Maintaining and building new relationships with Nordic key accounts and industry partners. - Explore specific needs and develop new opportunities.- Product mix planning and management- Campaign planning , executing sales campaigns- Possible contract negotiations & other business deals- Quarterly Business Reviews (QBR) with key accounts to review challenges and areas forimprovement. Regular procurement/product meetings.- Prepare business analysis and provide detailed information about market insights for HQ in Taipei.- Sales planning, Order planning, forecasting and other administration tasks .- Assist marketing team with ongoing campaigns and events held in Europe.- Providing business insights and suggestions to Product management- Product training for accounts.

Amsterdam Area, Netherlands

Managing all operations within the Finnish market:- Responsible for profit, revenue and quality targets- Performance monitoring- Affiliate / performance based marketing- Establish, develop and maintain partner contacts- Cross-Selling in the Nordic markets- Managing and training the Finnish team- Create and implement online marketing campaigns- Market research, SEO optimization- Took over the Finnish market in March 2016 and by August 2016, Saleduck.fi became at the time the 2nd biggest coupon site in Finland- KPI achieved in 2016 - conversion growth rate 295%

Amsterdam Area, Netherlands

- SEO optimization- Content writing- Creating & sending newsletters- Social media campaigns & updates- Market research

Helsinki, Finland

After my student exchange I returned to work in OutsourceIT Oy. Current responsibilities involved:- Search for new prospects- Additional sales to the current customers and maintaining customer relations- Customer service and responding to service requests- Processing orders- Invoicing - Organizing and maintaining the delivery process- Preparing contracts together with sales - Preparing offers together with sales - Sales support-Organizing customer events -Online and target marketing

Helsinki, Finland

I worked in the company part-time alongside with my studies. Responsibilities included:- Contact new customers and book meetings- Search for new prospects and customer- Additional sales to the current customers- Making orders via wholesalers - Helping with the invoicing - Organizing delivers

Espoo, Finland

Part-time Front Office representative. Job tasks included:- customer service-cashiering-handling customer feedback and other back office duties. Taking care of customer relations between hotel and travel agencies was part of back office duties.Work took place in different shifts (morning, day, evening, night) and some of them were performed alone. Role required also active selling of additional services to the customers.

Sokos Hotel Helsinki, Helsinki, Finland

Full time Front Office representative. Job tasks included:-customer service-cashiering-replying on customer feedback and other back office duties. Work took place in different shifts (morning, day, evening, night) and some of them were performed alone. Role required also active selling of additional services to the customers.

Sokos Hotel Puijonsarvi, Kuopio, Finland

Part time receptionist in the front office and part time waitress in hotel restaurants Memphis and Fransmanni. Responsibilities included - Customer service- Handling customer feedback- Cashiering.

Kuopio, Finland

Part time seller in different R-kioski shops that were located in Kuopio. Besides customer service the responsibilities included small back office tasks such as making orders.

Bachelor'S Degree, Sales

Bachelor of sales and additional studies in marketing.

Bachelor'S Degree, International Business

Erasmus Exchange Commercial Economics Minor in international sales in Spring 2015 -Studies in retailing and target marketing - Importing.

High School Graduate, High School/Secondary Diplomas And Certificates

Did the double degree program at the same time with Savo Vocational Gollege.

Receptionist, Vocational Qualification In Hotel Management