- Managing and customizing Salesforce objects, fields, record types, workflows, and page layouts to meet business needs.- Creating and managed user accounts, profiles, and roles, ensuring proper access and permissions were granted to maintain security and functionality.- Regularly performing data imports, exports, deduplication, and cleanup to maintain the integrity and quality of the Salesforce database.- Building custom reports and dashboards for teams to track key metrics such as sales performance, customer interactions, and pipeline health, helping leadership make data-driven decisions.- Utilizing automation tools such as Process Builder and Flows to streamline business processes, reduce manual work, and improve team efficiency. - Collaborated with my team to develop and launch Renters Nation, a tenant management application that is now live on AppExchange, providing property managers with a streamlined solution for managing tenant relationships.- Providing ongoing training and support to end-users, ensuring they were equipped to use Salesforce effectively. Addressing user issues and managed ongoing system improvements.- Evaluating and implementing AppExchange products to enhance the functionality of Salesforce, integrating third-party solutions when necessary.- Maintaining system security and compliance through regular audits, monitoring, and updates to ensure data protection and adherence to best practices.

- Oversaw and coordinated complex logistics projects from initiation to completion, ensuring on-time and cost-effective delivery of goods across the U.S.- Worked closely with major logistics companies such as FedEx, UPS, and DHL to streamline shipping processes, improve service levels, and ensure timely deliveries.- Led initiatives to improve route efficiency, resulting in reduced transportation costs and improved delivery times for major clients.- Managed relationships with third-party logistics providers, negotiating service agreements and resolving any operational issues to meet customer expectations.-Successfully controlled project budgets, optimizing resources and reducing operational expenses while maintaining high standards of service delivery.- Identified potential risks related to transportation delays or supply chain disruptions and developed contingency plans to mitigate their impact.- Utilized data analysis to track shipment performance, identify bottlenecks, and implement improvements, leading to a 15% increase in operational efficiency.- Ensured all logistics operations were compliant with U.S. transportation regulations and safety standards, regularly conducting audits and reviews.

- Managed the end-to-end admissions process, including outreach, interviews, and tours for prospective students and families, ensuring a smooth and positive experience.-Coordinated the review of student applications, ensuring all required documentation was submitted and processed in accordance with school policies.-Worked closely with academic departments to align student admissions with institutional goals, including coordinating entrance exams, interviews, and admission decisions.-Maintained and updated admission records in school databases, tracking key metrics such as application rates, acceptance rates, and enrollment statistics.-Served as the primary point of contact for prospective students and parents, providing guidance on the application process and addressing inquiries promptly.- Organized admissions events such as open houses, school tours, and orientation sessions to enhance the school's visibility and engagement with potential families.- Generated regular reports on admissions trends, student demographics, and enrollment figures for senior management.