Salesforce Administrator
Current- Managing and customizing Salesforce objects, fields, record types, workflows, and page layouts to meet business needs.- Creating and managed user accounts, profiles, and roles, ensuring proper access and permissions were granted to maintain security and functionality.- Regularly performing data imports, exports, deduplication, and cleanup to maintain the integrity and quality of the Salesforce database.- Building custom reports and dashboards for teams to track key metrics such as sales performance, customer interactions, and pipeline health, helping leadership make data-driven decisions.- Utilizing automation tools such as Process Builder and Flows to streamline business processes, reduce manual work, and improve team efficiency. - Collaborated with my team to develop and launch Renters Nation, a tenant management application that is now live on AppExchange, providing property managers with a streamlined solution for managing tenant relationships.- Providing ongoing training and support to end-users, ensuring they were equipped to use Salesforce effectively. Addressing user issues and managed ongoing system improvements.- Evaluating and implementing AppExchange products to enhance the functionality of Salesforce, integrating third-party solutions when necessary.- Maintaining system security and compliance through regular audits, monitoring, and updates to ensure data protection and adherence to best practices.