Pradeep K. Email and Phone Number
I am an accomplished Product/Program Manager with 15+ years of proven enterprise SaaS experience, driving category-leading products in Enterprise Service Management (IT, Customer Service, HR Service, Workplace), Supply Chain Management (Procurement, Order Management, Logistics, ERP), and Digital Employee Experience. Proven track record in product-led ARR growth, market leadership, building (0 to 1), launching and scaling net-new SaaS, and securing $100s of Millions in renewals.My core competencies include product innovation, growth, customer satisfaction, cross-functional collaboration, stakeholder management, and leadership. I have a proven track record of managing products from cradle to grave, justifying new product development investments, developing sales forecasts and pricing, and launching new or improved products. I have also received multiple recognitions as a top talent and a catalyst. My mission is to leverage my expertise, passion, and leadership skills to create value for customers, partners, and employees and positively impact the world.
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Principal Product ManagerWilliams-Sonoma, Inc.California, United States -
Startup MentorFreelance Apr 2024 - Present• Advise and mentor an AI-powered personal finance and money management pre-seed startup using ML-powered advisory services.• Guide GenAI-Driven Enterprise Automation Platform startup simplifying enterprise integration architectures through agentic workflows.
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Sr. Manager, ProductBmc Software (Kkr Portfolio Company) Apr 2020 - Apr 2024• Spearheaded the launch of innovative SaaS offerings for BMC Helix Enterprise Service Management, driving over 200% subscription growth.• Led AI Innovations for BMC Helix suite, leveraging Supervised Machine Learning and Large Language Models for Conversational Virtual Agents, Instant Ticket Resolutions, and Work Queue Prioritization.• Crafted and executed a comprehensive integration strategy for the BMC Helix platform, transforming Gartner and Forrester integrability ratings.
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Principal Product ManagerBmc Software Nov 2017 - Mar 2020Houston, Texas, Us• Led SaaS Innovation for BMC w/ BMC Helix Cognitive Service Management (AI, Live Chat, Helix BOT) BMC Helix Multi-Cloud Service Management. Drove differentiation through AI and ML for Cognitive AIOps.• Developed machine learning-enabled applications for incident, change, problem, asset management, and KCS-driven insights for Knowledge Management. -
Lead Product ManagerBmc Software Mar 2015 - Oct 2017Houston, Texas, Us• Led Product Management for BMC Helix ITSM, focusing on next-gen Service Management for web, iPhone, Apple Watch, and Android devices.• Drove successful digital business platform and SmartApps uptake for BMC customers. -
Sr. Principal Product ManagerOracle Usa Inc Jun 2008 - Mar 2015Austin, Texas, UsBuilt the best-of-breed order management, pricing, customer service, and CRM SaaS applications with social, mobile, and analytic capabilities to help deliver the experiences customers expect, the talent to succeed, and the performance the market demands.
Pradeep K. Education Details
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Stanford UniversityStanford Advanced Project Management -
Indian Institute Of Science (Iisc)Management Studies -
Institute Of Engineering And TechnologyElectrical Engineering -
The Institute Of Chartered Financial Analysts Of India (Icfai)General
Frequently Asked Questions about Pradeep K.
What company does Pradeep K. work for?
Pradeep K. works for Williams-Sonoma, Inc.
What is Pradeep K.'s role at the current company?
Pradeep K.'s current role is Principal Product Manager.
What schools did Pradeep K. attend?
Pradeep K. attended Stanford University, Indian Institute Of Science (Iisc), Institute Of Engineering And Technology, The Institute Of Chartered Financial Analysts Of India (Icfai).
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