"The only way to do great work is to love what you do." – Steve JobsAs an articulate and seasoned IT strategist, my passion lies in overseeing and optimizing information technology (IT) strategies and systems to support and drive an organization's overall business objectives. With over 15 years of experience in aligning technology initiatives with company goals, I have dedicated my career to ensuring the efficient and effective use of technology to enhance business processes, drive innovation, and maintain a competitive edge.My journey in IT leadership is marked by transformative initiatives, including global ERP system implementations and comprehensive information security programs. I have a deeply-rooted belief in people, and their potential, at times cultivating that potential by encouraging teams towards their strengths while identifying and supplementing for weaknesses. I am known for a collaborative leadership style grounded in humility and empathy, guiding teams through complex projects and organizational changes, and consistently delivering high-value results. My approach is underpinned by emotional intelligence, poise under pressure, and an unwavering commitment to ethical business practices.Core Competencies: Strategic IT Leadership | Customer-Facing B2B Solutions | Process Improvements | Cybersecurity & Risk Management | Program & Project Management | Team Building & Leadership | ERP Implementations | Budgeting & ForecastingKey Career Highlights:• Co-led a $70M core system implementation and process improvement initiative.• Secured board funding to develop and implement 5 year cybersecurity roadmap/enterprise risk management programs.• Elevated industry security score from 1.7 to 4.2 within 12 months and increased user security awareness by over 50%• Implemented advanced security technologies (QRadar, Rapid7, KnowBe4, Palo Alto, Cortex XDR, SASE, 2FA).• Fostered a transparent partnership between business and technology teams, resulting in the promotion of four managers and one director over a decade.My technical expertise spans a wide range of platforms and tools, from HPE and EMC to Cisco, Azure, AWS, and many more. I am currently pursuing certification as a Certified Information Systems Security Professional (CISSP).I believe that loving what you do is the key to achieving greatness. My passion for people, technology and strategic leadership drives me to continuously seek innovative solutions that propel organizations forward. Let's connect and explore how we can leverage technology to achieve your business goals.
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Head Of It | CisoMedcostNorth Carolina, United States -
Director Of Information Technology | Security OfficialMedcost Feb 2014 - PresentWinston-Salem, Nc, UsAn Atrium-owned, integrated Healthcare benefit solutions provider serving members, providers and brokers in North Carolina, Virginia and South Carolina through a network of secure data exchanges, benefit platform integrations and robust self-funded offerings.Tasked with aligning an under-utilized team, modernizing Infrastructure, building cybersecurity/QAT programs and streamlining quality. Established and cultivated IT Operations, Cybersecurity, QAT, Change Management and IT-PMO sub-departments. At times, reported directly to CEO and Board, overseeing a team of 46 technology professionals to deliver on client, department and strategic initiatives often peaking at 140 projects. At times, served in a CIO/CISO capacity, advising executive leadership, Board and clients on key technology and cybersecurity risks. -
Vice President - Information TechnologyDepartment Of Higher Education/Campus Partners Jan 2012 - Feb 2014A startup cloud-based student loan servicing platform, responsible for integration of federal and state loans programs for multiple entities in NC, KY, SC, VA, etc. Requiring federal clearance, worked closely with the Department of Education to delivery timely, secure and accurate processing of student loans. Engaged to mend a fractured technology team and to right-size a cloud based technology delivery platform. Attracted, hired and motivated over 30 IT professionals in a challenging political landscape. Oversaw all IT functions, in support of 24/7 operations. Partnered closely with Enterprise Security Office to build NIST compliance standards, passing multiple federal audits in order to onboard each student loan servicing entity. After successful operations, program sequestered by federal government, resulting in rapid deconstruction, attrition management and re-negotiation of services.
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Chief Information OfficerOutsourceit (Formerly Bald Eagle Technologies) Mar 2007 - Jan 2012Responsible for delivering a multitude of technology services, outsourceIT delivers consultative solutions through innovative, strategic technology initiatives along the east coast and predominately in the Washington D.C., Maryland, Virginia and North Carolina locations. Known for service desk, infrastructure, telephony and cloud-based service delivery solutions.
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Information TechnologyKao Specialties Americas, Llc Mar 2003 - Feb 2007Early career work began with building and administering internationally integrated systems as a Systems Administrator/Network Engineer. Collaborated with other stateside and international divisions to lead in efforts to implement SAP.
Andrew R. Education Details
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Western Carolina UniversityComputer Information Systems
Frequently Asked Questions about Andrew R.
What company does Andrew R. work for?
Andrew R. works for Medcost
What is Andrew R.'s role at the current company?
Andrew R.'s current role is Head of IT | CISO.
What schools did Andrew R. attend?
Andrew R. attended Western Carolina University.
Who are Andrew R.'s colleagues?
Andrew R.'s colleagues are Kaliyah Marshall, Mario Montoya, Ryan Mcpherson, Ashley Stockton, Rita Gulvik, Gina Darr, Lynette Williams.
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