Admin front of spa handling customer phone queries and booking with till operations whilst taking payments,-Carrying out beauty treatments to a high level of satisfaction,-Maintaining a clean salon with daily thorough cleaning of all work stations,-Dealing with various customer with different needs and vulnerabilities,-Performing a variety of services e.g. Massages, eyelash extensions, hair treatments and facials.

Customer query calls, problem solving,-Dealing with vulnerable customers working on a Extra Care Unit,-Explaining customer finances and how to be energy efficient with there money,-Providing details on energy accounts that are in debt and what the best solutions going forward are,-Analysing in detail customers in going and out going to see how they can use their finances best to their ability,-Creating payment plans based on usage and finances to make customers bills work efficiently,-During this job role daily activists were carried out on integrated call handling systems and IT systems,-Daily communication with Managers and Team Leaders to report and provide detail reviews of tasks handled and carried out.