Aisha Baum Email & Phone Number

Steamboat Springs, Co, Us

Steamboat Springs, Colorado, United States

*Nominated for Resort Employee of the Year April 2024*Supports Business Development Team by coordinating internally with Steamboat Resort and The Steamboat Grand Hotel. Daily duties include gathering and pursuing leads, preparing proposals, selling guest rooms, collecting deposits, and initiating and managing rate codes to the hotel software while linking the negotiated rates to the correct client profiles. Provides high-level administrative support by conducting research, preparing statistical reports, collecting, and processing sensitive data, resolving guest issues, and performing clerical functions to best optimize sales. Designs, orders, and distributes all marketing materials, wayfinding and safety signage, and informative one-sheeters throughout the property. Interaction with client regarding leads, hotel needs, property and site tours, and client travel to convey details of the sale effectively and professionally to the client. Responsible for managing and sales of all wedding room groups at the hotel.Initiated and oversee the detailed weekly communication of times, requests, needs, and potential impacts for all groups staying at the hotel, distributed with the event posting report to key stakeholders. Act as a liaison between hotel departments and the marketing team to ensure accurate and timely updates are shared regarding promotions, website changes, signage needs, and strategic opportunities.Serve as Communications Lead for the Mental Well-Being Team, championing initiatives to improve mental health awareness and resources for both staff and guests. Spearhead internal messaging strategies, create supportive materials, and facilitate cross-departmental collaboration to foster a resilient community. Actively contribute to the Women's + Network by participating in events and discussions that promote inclusivity, empowerment, and professional growth, aligning these efforts with company values and personal passion for creating positive change.

Steamboat Springs, Colorado, United States

Prepares weekly, monthly, and daily reports for executives; manage agendas, schedules meetings, and organizes office functions for the operations of an office with over 50 employees. Assists with organizing vendor contracts, implementing office supplies inventory control, and scheduling office ordering procedures. Consistently carries an approachable and friendly attitude to promote enthusiasm and motivation within the office environment. Maintains an eagerness to assist on any project as needed.*Steamboat Central Reservations "All Star" Award Recipient - March 2021*Awarded Department of the Year in 2020

Steamboat Springs, Colorado, United States

Provide customers accurate information consistent with department standards, document customer information, recap itinerary, and advise of correct terms and conditions. Resourceful handling of multiple programs and technical applications at a time, while possessing a strong sense of independence and efficiency in sales.

Steamboat Springs, Colorado, United States

Support manager in daily preparation of equipment, supplies, and staffing at the busy storefront. Outgoing leader motivated in coordinating and facilitating team member's tasks to ensure timely execution, as well as training and developing new team members to company standard. Prioritize guest experience by ensuring all team-members are actively utilizing customer service skills and general friendliness.

Spearfish, South Dakota, United States

Maintain and organize writing and photograph submissions for the Three Peaks Review Literary Journal. Works collaboratively with the Editor to select works for the final publication of the journal in the Spring. Contributed to the promotion of the Literary Journal through events such as writing workshops, Slam Poetry Contests, and scheduling guest speakers from the literary and art community.

Spearfish, South Dakota, United States

Mentor and guide students on how to improve their writing in all aspects on both professional and personal fronts. Directed 82 sessions with clients—each time completing a client report form analysis—to continuously reflect on how to improve as an instructor and a writer, with approximately 1/3 of clients studying English as a second language.

Spearfish, South Dakota, United States

Collaborate with other shift leads and the store manager to create a positive and successful work environment, while providing welcoming and consistent service to customers. Assignments include mentoring new hires and training in workflow procedures, opening and closing down the store, drink preparation, beans and roasts, kitchen tasks, and baking schedule. Awarded Barista of the month July 2018.

Lead, South Dakota, United States

Maintain a professional demeanor while providing exemplary service in a fast paced, high volume work environment. Accountable for all receipts/coupons/vouchers collected and daily reconciliation of sales station, as well as the creation of advanced orders, fulfillment of advance orders and accurately processed sale transactions, returns, and refunds. Inform guests of ski area procedures regarding wayfinding, safety, and experiences.

Spearfish, South Dakota, United States

Assist with secretary duties, including directing and providing information to callers, organizing paper and electronic files, and promoting the University through friendly and supportive engagements with prospective students and their families.

Deadwood, South Dakota, United States

Responsible for training new hires, creating the schedule, and enhancing workflow procedures and quality control. Customer service focused position in a busy tourist town.

Bachelor Of Arts - Ba, English Language And Literature, General, Cum Laude & Honors Scholar Awards; Dean'S List 7/8 Semesters Attended (3.88 Gpa)

Activities and Societies: Honors Program Graduate, Writing Assistance Center Consultant, and Health Services Student Organization Member.

High School Diploma, 3.81 Gpa

Activities and Societies: National Honor Society, Student Council, Math & English Tutor, Concert & Marching Band, Volleyball, Basketball.