Aisha Bibi Email and Phone Number

As a customer Representative, I provide exceptional customer service to meet the needs of all my clients by utilising my highly engaging, approachable, and dedicated customer service skills to match each client’s needs.• The services I provide to my clients include handling cash transactions, attend inbound calls, meeting and greeting clients, whilst also assisting my colleagues.• Deliver a professional and enthusiastic service by maintaining an in-depth knowledge of the product services to ensure the customer is informed effectively and appropriately. This resulted to achieve 100% of my targets, I was also consistently within the top 3 regionally in helping my clients.• I delivered 100% on all my mystery shops. Confirming I am complying with the compliance procedure as well as a suitable consultant to be representing Halifax.• I took part in various community charities as a team and raised funds within the branch, I took full responsibility for the baking as I love to bake as a hobby.• My career began as a cashier in 2018, I gained invaluable experience and training which enabled me to develop the ability to upskill to pursue other career possibilities. I was chosen to complete the Certificate in Mortgage Advice and Practice (CeMAP) Qualification via the bank for my great performance and loyalty.

My tasks involved to be present on the shop floor, greeting customers entering the store, present on the till, stocking the shelves, and ensuring the store is cleaned ready for the next day and balancing the till at the end of each day.• Provide friendly and quality customer service while generating new and repeat sales by determining customer requirements and expectations to recommend specific products and solutions simultaneously increasing the company revenues with increased sales.• Serving and assisting my clients whilst going the extra mile to the best standards.• Deliver a professional and enthusiastic service by maintaining an in-depth knowledge of the different range of makeup and fragrance products to suitably make customer recommendations.