I am a Human Services Representative transitioning into the information technology field. I recently earned the Google IT Support Professional Certificate through Coursera. My extensive background in customer service and human services, combined with my newly acquired IT knowledge, makes me an excellent candidate for an entry-level IT Support position.I am eager to apply my communication, data entry, time management, and technical skills to enhance my performance in an IT support role. My de-escalation abilities will be invaluable when remotely assisting clients with technical issues, and my analytical thinking will enable me to effectively troubleshoot and resolve problems. I am enthusiastic about the opportunity to contribute to a dynamic team and am confident that my unique skill set would be an asset to your organization. Please feel free to reach out if you believe I would be a good fit for your company!
Listed skills include Transportation, Customer Service, Microsoft Excel, Microsoft Office, and 12 others.