From July 2019-August 2024 I continued in my role as listed below on the client & broker marketing team at IBX as a Marketing Solutions Consultant. I offered ongoing volume support and project coverage where I contributed to the development of B2B and product marketing strategies, supported customized client presentations, and created various marketing/sales content and collateral.

• Developed compelling marketing content related to company initiatives, product awareness, and unique account requirements while working cross-functionally with a wide range of departments including sales, product development/management, clinical care, reporting and analytics, and creative communications• Partnered with key stakeholders to prepare executive summaries, storyboards, strategic timelines, operational visuals, and additional brand marketing collateral for use in received and anticipated RFPs• Contributed to the win of several multi-year contracts for high-profile 1000+ group clients by developing comprehensive sales presentations for use in highly competitive bidding situations• Analyzed numerous health care industry trends to strategically position and present competitive product suites to unique customers within the healthcare market• Reviewed client-specific health data to develop custom messaging around IBX's full product suite that identified and influenced innovative solutions for cost-saving opportunities over time• Developed marketing content related to healthcare solutions targeting diabetes and hypertension, maternal and family care, behavioral health, asthma and COPD, pharmacy management, and mindful eating • Supported sales efforts to promote the increasing value of virtual healthcare, digital engagement, decision-support tools, member empowerment, personalized health coaching and more within the healthcare market• Collaboratively planned multiple large forum events for national sales audiences to educate and engage clients and brokers on new, existing, and upcoming products and initiatives

• Supported Senior Account Executives in maintaining a book of business including large National and Local accounts with 1,000+ employees• Acted as a direct point of contact for HR Directors and Benefits Managers• Developed and maintained positive relationships with all clients, brokers, and consultants• Managed all day-to-day account management activities including benefit plan offerings, comprehensive dashboard report generation/manipulation, escalated customer service, and all collateral requests• Ensured all customer service, claims, enrollment, billing, and other client/member inquiries were handled efficiently• Represented Independence at Open Enrollment meetings and Benefits Fairs as needed to discuss employee benefits and value-added programs

• Provide clients with strategic recruitment resources and a boutique relationship as a recruitment process outsourcing (RPO) partner• Develop and implement influential recruitment and sourcing strategies for various market sectors including manufacturing, financial services, and insurance• Support the full talent acquisition lifecycle including creating and posting job descriptions, actively and passively sourcing qualified candidates, conducting and leading individual and panel interviews, and negotiating offers to continuously secure top talent• Operate effectively in high volume recruiting environments including field and customer service departments hiring several individuals per week• Build effective relationships with hiring managers while determining their unique staffing needs and employee retention initiatives• Initiate, develop, and practice creative hiring approaches while coaching hiring teams on successful placements• Support hiring teams by pre-screening, interviewing, and referring qualified applicants via detailed candidate summaries• Create and manage several requisition reports to provide ongoing project support• Utilize multiple job boards for sourcing and strategic Boolean searches including but not limited to LinkedIn Recruiter, Indeed, ZipRecruiter, hireEZ, and Lee Hecht Harrison• Facilitate and evaluate various workplace assessment testing for candidates to determine best fit• Establish and maintain relationships with various professional associations to enhance individual sourcing strategy and develop future talent pipelines• Present the value of services and operational strategy of MES, Inc. to clients, prospects, and professional associations