Aisha Burgess, Mba Email & Phone Number

Wilmington, Delaware, US

Philadelphia, PA, US

From July 2019-August 2024 I continued in my role as listed below on the client & broker marketing team at IBX as a Marketing Solutions Consultant. I offered ongoing volume support and project coverage where I contributed to the development of B2B and product marketing strategies, supported customized client presentations, and created various.

Philadelphia, PA, US

• Developed compelling marketing content related to company initiatives, product awareness, and unique account requirements while working cross-functionally with a wide range of departments including sales, product.
• Partnered with key stakeholders to prepare executive summaries, storyboards, strategic timelines, operational visuals, and additional brand marketing collateral for use in received and anticipated RFPs
• Contributed to the win of several multi-year contracts for high-profile 1000+ group clients by developing comprehensive sales presentations for use in highly competitive bidding situations
• Analyzed numerous health care industry trends to strategically position and present competitive product suites to unique customers within the healthcare market
• Reviewed client-specific health data to develop custom messaging around IBX's full product suite that identified and influenced innovative solutions for cost-saving opportunities over time
• Developed marketing content related to healthcare solutions targeting diabetes and hypertension, maternal and family care, behavioral health, asthma and COPD, pharmacy management, and mindful eating

Philadelphia, PA, US

• Supported Senior Account Executives in maintaining a book of business including large National and Local accounts with 1,000+ employees
• Acted as a direct point of contact for HR Directors and Benefits Managers
• Developed and maintained positive relationships with all clients, brokers, and consultants
• Managed all day-to-day account management activities including benefit plan offerings, comprehensive dashboard report generation/manipulation, escalated customer service, and all collateral requests
• Ensured all customer service, claims, enrollment, billing, and other client/member inquiries were handled efficiently
• Represented Independence at Open Enrollment meetings and Benefits Fairs as needed to discuss employee benefits and value-added programs

• Provide clients with strategic recruitment resources and a boutique relationship as a recruitment process outsourcing (RPO) partner
• Develop and implement influential recruitment and sourcing strategies for various market sectors including manufacturing, financial services, and insurance
• Support the full talent acquisition lifecycle including creating and posting job descriptions, actively and passively sourcing qualified candidates, conducting and leading individual and panel interviews, and.
• Operate effectively in high volume recruiting environments including field and customer service departments hiring several individuals per week
• Build effective relationships with hiring managers while determining their unique staffing needs and employee retention initiatives
• Initiate, develop, and practice creative hiring approaches while coaching hiring teams on successful placements

Bachelor Of Arts (Ba), Mass Communication

Master Of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies