Data capture and entry

Typed a variety of forms, letters, reports and memos.Assessed needs of clients and referred them to the appropriate services available throughout the organisation.Answered the telephone and transferred calls to the appropriate individuals, division or department and took notes/messages for those that were otherwise not available. Greeted and welcome visitors to the facility, answered questions and directed them to the appropriate individuals and/or service.Directed and assisted the accountant on the management and bookkeeping of the company's account and financial services. Responded to enquiries from clients and public about services successfully (in-person, on phone and on the company's website).Helped the company save money by performing basic software installation and update on the office computers. Monitored, updated and managed the company's website and the director's calendar. I also helped to minimize cost for staff identity cards by designing them using Microsoft office word and publisher

Administrative and clerical duties

Administrative dutiesClerical dutiesStores management