Aisha Salihu Email and Phone Number
Hi, I’m Aisha Salihu. My career began in customer service within the fast paced financial industry, where I have spent 6 years cultivating resilience and a dedication to client satisfaction.In 2023, I took a leap that would change everything - I stepped out of my comfort zone and into the tech world as a project manager.It wasn’t just a career shift, it was a mindset shift.One of my proudest achievements as a project manager has been delivering a key feature for a Learning Management System at High Impact Careers, UK, an Edtech and career development firm. This boosted user engagement by 30% and cut onboarding time by 35%!Today, as the brand strategist and project manager at Brentsoft Technologies, i oversee all digital content strategy and creation including 10+ articles per week, across all Brentsoft social media platforms.I also optimized our project workflows, ensuring that my team meets their deadlines without compromising quality. The outcome has been a 25% improvement in project turnaround time.My approach to project management is hands-on: I don’t just tag backlogs or track timelines - I strategize, create, and even code (still learning, but loving it).MY EXPERTISE INCLUDES:Virtual/ Executive Support.• Executive Support• Administrative Support• Customer Support (Email, Phone, and Live Chat)• Email and Calendar Management• Filing and Documentation• Data Entry• Team and Project ManagementProject Management• Project planning, initiation, and execution ~ Independently manage projects (I can also work effectivelv in a team)• Develop project scopes and objectives within the organization's service level• Risk Management• Comprehensive project documentation• Risk MitigationYou should work with a professional support system like mine to relieve you of any organizational and administrative burden because, as an executive, you also deserve to have a healthy work-life balance and rest.I can be reached via my email: salihu.aishasash@gmail.com and Linkedln DM for further interactions on how you can benefit from my expertise.Thank you
Brentsoft Technologies
View- Website:
- Brentsoft.com
- Employees:
- 4
-
Project Manager | Executive AssistantBrentsoft TechnologiesAbuja, Federal Capital Territory, Ng
-
Project ManagerBrentsoft Technologies Apr 2024 - PresentLagos State, Nigeria• Acted as the primary client liaison at Brentsoft Technologies, ensuring clear communication and fostering strong, positive relationships to drive satisfaction.• Strategically managed project timelines and resources from initiation to delivery, boosting client engagement by 30% and reducing post-launch defects by 15%.
-
Customer Service AssociateZenith Bank Plc Nov 2018 - PresentNigeria• Overseeing 60+ customers daily for the past 4 years, offering services such as new customer onboarding, aiding victims of fraud or theft, managing client expectations, and ensuring product and service satisfaction. • Processing 20+ debit cards daily and 30+ tokens per week on average, generating $5 in income per card or token issued. • Demonstrating leadership by guiding a team of 5 customer care representatives to a 95% customer satisfaction level and training 5 new hires in 3 months due to personnel shortages. • Fostered positive and trusting client relationships, resulting in 100% customer satisfaction and business referral ratings.• Promptly resolving customers' complaints and implementing preventive measures to avoid future issues, maintaining high customer satisfaction and retention ratings. -
Project ManagerHiremote Africa Dec 2023 - Apr 2024Nigeria• Identify potential customers or leads through various sources, including cold calls, referrals, networking, and marketing-generated leads.• Developing detailed project plans outlining tasks, timelines, and resource allocation.• Built a motivated and cohesive project team through effective leadership and implementing mentoring and training programs to enhance team skills.• Conducted regular status meetings, resulting in a 15% improvement in project transparency.• Enforce quality standards and best practices throughout the project lifecycle.• Demonstrate fiscal responsibility through careful budget planning and monitoring.• Effectively managed project finances while maintaining high-quality deliverables.• Showcased a strong attention to detail as well as adherence to set deadlines.• Motivate the team to deliver a 100% customer experience. -
Associate Project ManagerHiremote Africa Sep 2023 - Dec 2023Nigeria• Evaluated and assessed potential domain names based on keyword relevance and brand potential for flipping opportunities.• Successfully created and implemented project plans resulting in a 10% improvement in project delivery timelines.• Ensured clear and comprehensive project scope, reducing scope changes by 15%.• Assigned tasks and ensure team members have the necessary resources and facilitated effective communication among team members.• Demonstrated an ability to lead, engage and motivate team members.• Monitored project expenses and ensure adherence to budget constraints.• Developed concise and informative project reports, improving transparency and understanding.• Developed comprehensive project closure reports, providing valuable insights for future projects.
-
Agile Project ManagerHigh Impact Careers Sep 2023 - Nov 2023Nigeria✔️Implemented Streamlined Project Tracking:Developed and implemented a more efficient project tracking system using Jira and Trello, resulting in a 20% increase in team productivity and enhanced project deliverability.✔️Enhanced Team Collaboration:Facilitated seamless collaboration among team members by introducing new communication channels on Slack, leading to improved information sharing and a more cohesive team dynamic.✔️Contributed to Strategic Planning:Collaborated with senior project managers on strategic planning initiatives, providing valuable insights that contributed to the successful execution of complex projects within defined timelines.✔️Assisted in Client Relationship Management:Played a key role in client relations by actively participating in client meetings, ensuring a high level of client satisfaction, and garnering positive feedback on project progress.✔️Participated in Agile Workshops:Engaged in Agile workshops and training sessions, gaining a deeper understanding of Agile methodologies and Scrum concepts. Applied these principles in project planning and execution for more effective outcomes.✔️Demonstrated Adaptability:Showcased adaptability and a quick learning curve in a fast-paced environment, taking on diverse responsibilities beyond the traditional intern role and contributing to the overall success of the team.My internship at High Impact Careers not only provided me with valuable hands-on experience but also allowed me to make tangible contributions to the team's achievements. These experiences have been instrumental in shaping my career trajectory and enhancing my project management skills. -
Administrative AssociateCentrifuge Consulting Ltd Jul 2018 - Oct 2018Nigeria• Raised employee satisfaction by 90% by serving as a single point of contact for more than fifty workers, handling administrative tasks and reporting directly to the CEO. • Prepared and filed contract bids and handled monthly tax clearance filing, enhancing tax compliance and an 18% rise in the success rate of contract bids. • Orchestrated the handling of office supplies, produced timely and accurate reports, and set up an effective records management system, which led to a 10% reduction in office supply expenses and time and resource savings. • Leveraged excellent budget management and negotiation skills to facilitate the prompt payment of utility and other bills, preventing late payments and saving the company 5% of costs within 4 months. -
Retail Sales RepresentativeHole19 Apr 2016 - Apr 2017Nigeria• Implemented an escalated complaint resolution procedure, which reduced the time taken to resolve complaints by 20%.• Worked with a cross-functional 10+ sales and marketing team that increased customer engagement by upselling and cross-selling luxury goods and items, generating 20% of monthly sales revenue.• Improved customer relationships with the company and encouraged brand loyalty by valuing customers, catering to their needs, and providing exemplary service.• Oversaw the office in the supervisor's absence, providing 100% accuracy in official correspondence, transferring and filtering calls skillfully, and simplifying information requests with a faster response time.
Aisha Salihu Education Details
-
Economics -
Citn NigeriaTaxation
Frequently Asked Questions about Aisha Salihu
What company does Aisha Salihu work for?
Aisha Salihu works for Brentsoft Technologies
What is Aisha Salihu's role at the current company?
Aisha Salihu's current role is Project Manager | Executive Assistant.
What schools did Aisha Salihu attend?
Aisha Salihu attended University Of Abuja, Citn Nigeria.
Not the Aisha Salihu you were looking for?
-
Aisha Salihu
Administrative Assistant|Email Management |Calendar Management | File Management | Travel ManagementNiger State, Nigeria -
-
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial