Aisha Shahid work email
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Aisha Shahid personal email
I am fascinated by the world of innovation and interested in the intersection between business and technology. I enjoy client-centric work that allows me to help design solutions for end users and provides opportunities for creativity
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Support Escalation EngineerMicrosoftChicago, Il, Us -
Support EngineerMicrosoft Aug 2022 - PresentChicago, Illinois, United StatesServed business critical customers by providing network support for various Azure IaaS technologies and improving the cloud computing experienceScoped and troubleshooted complex issues utilizing connectivity and diagnostic tools, articulated clear action plans to customers, engaged specialized experts to drive cases forward, and documented solutions before case archivalCollaborated with support teams to deliver enhanced customer experiences on technical issues requiring cross-functional knowledge bases and skillsets.Demonstrated empathy and care behaviors during interactions with customers throughout the case life cycle to ensure satisfaction and establish trust -
Information Technology InternThe Estée Lauder Companies Inc. Jun 2021 - Aug 2021Mapped granular-level data flow between company’s internal and external data warehouses to familiarize new onboards with landscape system architectureSpearheaded file validation effort for large extracts of transaction-based consumer data and documented unexpected use cases during development stage of stakeholder projectConstructed analytic reports depicting key business metrics using Power BI and inspected product trend dashboard for discrepancies in HEX values during QA testingDesigned and presented mockup of employee wellness dashboard to help organization gauge burnout factors in the IT workforce and become acclimated with emerging workplace tools -
Ux InternStem-Away Jun 2020 - Jul 2020United StatesImplemented UX research skills such as conducting user interviews, developing interface personas, and diagramming stakeholder maps to better understand how to improve the STEM-Away website.Created wireframes and high-fidelity website prototypes to reflect company’s mission and design objectives.Collaborated and engaged with team members to revamp STEM-Away’s landing page and personalized dashboard -
Front Desk Receptionist At The Office Of Financial AidOakton Community College Oct 2018 - Nov 2019Facilitated contact between students and their advisors, responded to phone inquiries, checked financial aid statuses, assisted students with FAFSA submissions, and distributed book vouchersScanned, filed, and archived documents into online databases and navigated software to retrieve student files from the system
Aisha Shahid Education Details
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Information Technology -
General Studies
Frequently Asked Questions about Aisha Shahid
What company does Aisha Shahid work for?
Aisha Shahid works for Microsoft
What is Aisha Shahid's role at the current company?
Aisha Shahid's current role is Support Escalation Engineer.
What is Aisha Shahid's email address?
Aisha Shahid's email address is ai****@****oft.com
What schools did Aisha Shahid attend?
Aisha Shahid attended Illinois Institute Of Technology, Oakton Community College.
Who are Aisha Shahid's colleagues?
Aisha Shahid's colleagues are A Brown, Tori Brook, Jeff Daniels, Vincent Curcio, Jorge L. Garcia, Duaa Asaad, 张诗淇.
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Aisha Shahid
Aquatic Massage Therapist, Certified Yoga Instructor, Fitness Coach, Motivational Speaker, Retreat FacilitatorSpring, Tx3fitnessconnectionusa.com, niftyafterfifty.com, niftyafterfifty.com3 +171355XXXXX
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Aisha Shahid
Greater Phoenix Area -
2ucla.edu, coldstonecreamery.com
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