Aisha Shields Email & Phone Number

Killeen, Tx, Us

Develop and execute staff recruitment and retention programs for over 350 employees between multiple warehouse locations. Facilitate a bi-weekly orientation process that fosters a positive introduction to the values and mission of the company and facility. o Facilitated the start-up of a third party logistics warehouse.o Reduced work related injuries by 32% through developing and implementing creative strategies to increase awareness to safety in the workplace.o Reduced employee turnover by 46% and have consistently maintained less than 10% monthly turnover in critical areas of business.o Achieved a 98% win rate in unemployment claims.o Assisted the Operations Team in implementing a plan that reduced OT from 6% to 0.66% within 3 months.o Conduct thorough and highly sensitive employee investigations with recommendation for actions, while counseling managers on various concerns and grievances.o Effectively source candidates to fill open positions through utilization of a wide variety of sourcing solutions including a web-based applicant tracking system, job fairs, referral programs, and development of client and community partnerships – resulting in steady applicant flow and ability to fill open positions with qualified candidates quickly. o Report trends and made recommendations to management team for process improvements.o Facilitate bi-weekly/monthly HR meetings with department heads to determine staffing shortages, training needs, and policy changes/adjustments.o Administer and communicate employee benefit programs, which included providing guidance and education on policies and procedures, providing direction on new employee and annual enrollment, responding to general employee benefit questions.

Pendleton, In

Develop and execute staff recruitment and retention programs for over 195 employees in a long term health care facility. Facilitate weekly orientation process that fosters a positive introduction to the values and mission of the company and facility. Conduct initial interviews of all job candidates and make recommendations for hire. Maintain all appropriate personnel files in compliance with appropriate federal, state, and company regulations and policies

Responsible for providing world class service to members and providers in an accurate, efficient, and professional manner. Assist with member and provider benefit related issues including enrollment/coverage questions, carrier questions, and claim review. Knowledge of multiple medical and dental plans, flexible spending accounts and HSA’s. Accountable for new employee orientation, onboarding, and training development. Utilizing my academic knowledge and prior experience, I successfully redefined job descriptions and responsibilities, provided hands-on training and helped create a supportive workplace for new employees