Please view resume or contact me for details.

Helped launch and contribute to website and community of whiskey lovers. Wrote 'Whisky Wizards' column and other articles for site blog. (Site is currently inactive, please contact me for writing samples and/or references.)

Processed grants, donations, endowments. Ran monthly financial reports, deposited checks, assisted Director of Finance. Handled general office duties, Executive Assistant duties included proofing letters, taking memos, scheduling meetings, coordinating mailings.

Maintained extensive catalog of videos and DVD’s for rental and sale; customer service and sales; trained new hires; troubleshooting; responsible for delinquent customers; handled evening closing responsibilities five nights per week.

Delivered Corporate Domain Management (CDM) operations to large companies around the world with portfolios ranging in size from 50 to 7,000 domains. Clients included Citicorp, DuPont, Monster.com, Goldman Sachs, Avon, Dell Corporation, the Timberland Company, and 3Com Corporation. Management of international CDM portfolios, including ccTLD registrations, portfolio centralization and domain name transfers, modified and renewed digital branding services. Corresponded with registries and clients in over twenty countries located in Europe, the Caribbean, the Middle East, Africa, Asia and South America. Utilized communication, presentation, and reporting skills to reinforce relationships between client contacts and VeriSign.

Administered and supported client accounts.•Managed domain portfolios ranging in size from 50 to 7,000 domains for large corporate clients including Citicorp, Dupont, Monster.com, Goldman Sachs, Avon, Dell Corporation, the Timberland Company and 3Com Corporation.•Provided day to day phone and email customer support for issues concerning international registry specifics, registration/invoice/modification procedures and registration-specific information.•Acted as intermediary between clients, salespeople and operations/fulfillment department.