Faiznor Aishah Email and Phone Number

Social Media Management :- Create & updating social media content (Facebook, Instagram, X, Tiktok, Telegram & Linktree)- Develop and execute social media strategies- Create and curate engaging content for various platforms- Monitor and analyze social media performance using analytics toolsContent Creation :- Produce high-quality content for social media and ads- Optimize content for search engines (SEO)- Collaborate with designers, writers, and other team members for content creation- Managing Shopee and Tiktok Seller account- Updating the Spotify Podcast audioSEO (Search Engine Optimization) :- Conduct keyword research and analysis- Optimize social media content for search engines- Monitor and report on organic search performanceAnalytics and Reporting :- Provide insights and recommendations based on data analysis- Monitor and measure the effectiveness of marketing campaignsDigital Strategy Development :- Contribute to the development of overall digital marketing strategies- Stay informed about industry trends and best practices- Collaborate with cross-functional teams to align marketing efforts with business goalsOnline Reputation Management :- Monitor and manage online reviews (Google Business Profile & Shopee) and brand mentions- Develop strategies to enhance and protect the brand's online reputationCollaboration and Communication :- Work closely with other departments such as sales, product, and customer support- Communicate effectively with team members, stakeholders, and clients

• Collect and log experimental data thru SPSS software• Conduct statistical analyses of data sets• Searching facts, proofread and edit research documents to ensure accuracy• Organizing and analyzing opinions and data to solve issues

Deputy Director General Department,Ministry of Higher Education(September 2018 - December 2018) Perbadanan Tabung Pendidikan Tinggi Nasional (PTPTN), Minister Office, Ministry of Higher Education(August 2017 - August 2018) Minister Office, Ministry of Higher Education(November 2014 - July 2017) • Media accounts management• Develop engaging, creative and innovative content for regularly scheduled posts, which enlighten audiences and promote information-focused messages• Work with colleagues to develop social media timelines coinciding with new information releases, press releases, events, ad campaigns, or other brand messages and coordinates social media messaging quarterly or seasonal ministry goals• Audits and analyses social media presence, including digital advertising costs and proofreads data content before release• Analyses social media campaigns from Soaring Upwards events and University events with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement• Making and maintaining good contacts with media owners, such as newspapers, magazines and websites• Monitors and develops reports on competitors (other ministers and ministries) within social medias paces

• Establish a collaborative relationship with clients from various sources• Distribute policy proceeds after a claim is submitted and approved• Create and implement marketing strategies to compete with other Takaful companies• Respond to client’s Takaful-related questions and claim issues

• Managing the social media platforms for the Ministry of Higher Education• Responsible for the scheduled, track and monitored social media channels