A Certified Scrum Master with transferable skills and over 5 years of experience in customer-facing roles, combining expertise in product management, human resources, health, and business mentorship. My journey has equipped me with exceptional skills in team management, customer satisfaction, and strategic planning. I excel at facilitating daily scrums, sprint planning, retrospectives, and ensuring Agile artifacts are up-to-date.In my previous roles, I've led cross-functional teams, resolved complex issues, and driven product development from conception to launch. My experience as a Product Manager has honed my ability to create compelling product visions, manage backlogs, and maintain seamless communication with stakeholders.Passionate about fostering collaborative environments, I coach teams to enhance productivity and cohesion. With a strong foundation in Agile methodologies and a knack for problem-solving, I am committed to driving success in dynamic tech teams.Key Skills: Agile Methodologies, Scrum Facilitation, Product Management/Project Management, Team Coaching, Team Building, Stakeholder Engagement, Customer Satisfaction, People Management and Strategic Planning.Tools:CrmMicrosoft Suite (Excel, Word, PowerPoint)Google workspaceMural, MiroSlack, AsanaDiscordFigJam/FigmaHubspotJira, Trello & ConfluenceFor Business Mentorship & Consultation on how to build your business, staff training in customer experience.📧 reach out to me via inbox or email (aishalolakadara@gmail.com)