Senior Data Analyst
Current- Automated Engagement Managers report using Power Query and Power BI, facilitating stakeholder communication on resource utilization and project allocations.- Generated comprehensive Projects Health Scorecard for CEO insights on project statuses, identifying delays and revenue leakage.- Created Gross Margin report with Gantt charts and waterfall charts for strategic decision-making on a quarterly and monthly basis.- Utilized PRM software to optimize project workflows and efficiency.- Developed fully automated Project Report with Power Query and Power BI, enhancing data accuracy and streamlining project management.- Leveraged advanced Excel functionalities, including Power Query and M language, for a 35% increase in overall project efficiency.- Managed project discrepancies, ensuring meticulous data accuracy and enhancing project management processes.- Initiated biweekly updates with leadership for effective communication and project alignment.- Proactively resolved 85% of project issues, contributing to smoother project execution and operational efficiency.- Implemented innovative strategies for a measurable 15% increase in resource efficiency and project productivity.- Spearheaded creation of insightful reports and visually appealing dashboards in Excel, enhancing decision-making by 25%.- Translated data insights into actionable recommendations, improving stakeholder satisfaction by 30% and facilitating informed decision-making.- Developed customer service management analysis reports, including CHS, NPS, and CSAT, to drive improvements in customer satisfaction.