Aisha Shaikh Email & Phone Number

Detroit, Michigan, Us

Lead BA/PO MFG Stamping Products- Creating and prioritizing a product backlog that aligns with the product vision and goals, and continuously refining it based on feedback and changing business needs- Coordinating with business and IT stakeholders to define and manage product roadmap and strategy- Collaborating closely with cross-functional teams (e.g. developers, designers, marketers, and quality assurance) to ensure that the product meets customer needs and is delivered on time and within budget-Ensuring that the product backlog items are clearly defined, well understood, and properly estimated by the development team- Acting as the primary point of contact for all stakeholders (e.g. customers, partners, executives, and other departments) on matters related to the product- Continuously monitoring the product's performance and gathering feedback from customers and stakeholders, using data-driven insights to make informed decisions and prioritize future improvements- Create end to end “As-is” and “future state” business process flow diagrams- Execute projects using Agile methodologies. Support 4 scrum teams and participate in scrum ceremonies - Gain an in-depth knowledge of current processes and business practices through shadowing, interviewing key participants, and maintaining an understanding of the supported departments- Create User Acceptance Testing Test Cases and facilitate UAT sessions- Facilitate epic grooming, user story grooming, and quarterly PI planning- Responsible for weekly and monthly reporting for upper managementLead IT BA/Product Owner MFG Cybersecurity Organization: • Served as the lead BA/PO for GM’s Cybersecurity initiatives which provided secure solutions and processes for manufacturing plant floor devices • Delivered strategic roadmaps and project charters•Served as the lead BA/PO for MFG Cybersecurity data analytic transformation to build scalable data driven insights and reduce cyber risk and increase GM's cyber resilience

Westlake, Texas, Us

Westlake, Texas, Us

Business Analyst for Artificial Intelligence - Conversational Platforms- Lead Business Analyst for Conversational Platform/AI projects. Support deployment of Schwab Assistant chatbot on mobile application and future channels-Understanding of AI technology and architecture that supports machine learning -Translate business needs into effective and efficient solutions -Co-ordinate within across IT and other line of business throughout the course of design/delivery/support-Analyzing, translating, and documenting business requirements into specific software requirements -Create end to end “As-is” and “future state” business process flow diagrams for NLP product and data science organization -Analyzing upstream/downstream application dependencies for data sources and coordinate consumption of those services -Conduct data analysis on user feedback and extract relevant information for metrics purposes-Execute projects using Agile methodologies. Support multiple scrum teams and participate in scrum ceremonies -Received Quarterly Recognition “For Hitting the Ground Running!” - 2019

Detroit, Michigan, Us

• Served as the lead BA for GM’s Cybersecurity initiatives which provided secure solutions and processes for manufacturing plant floor devices (OT devices)• Delivered strategic roadmaps and project charters • Served as the lead BA for GM’s Failure Mode and Effect Analysis application. Analyzed, gathered, and documented end user requirements and business process flows• Coordinated user acceptance testing with business stakeholders by creating test cases, setup test data in lower environments, and facilitate defect review meetings• Generated training materials such as operational guides and process flows on system functionality for end users• Generated BA best practices, templates, and training for the BA team and organization

Palo Alto, Ca, Us

• Analyze, gather, and document end user requirements and process flows for B2C eCommerce IT projects• Establish and maintain relationships with business and development team stakeholders• Drive user acceptance testing with business stakeholders by helping to create test cases, coordinate with QA and dev teams to setup test data in lower environments, and facilitate defect review meetings• Create training materials such as operational guides and process flows on system functionality for end users• Mentor and train new hire Business Analysts• Generate order flow reports using Adobe Omniture reporting suite for mobile store that portray how customers behave on the mobile site • Generate incident and major incidents reports for major HP.COM applications to monitor that SLAs are being met• Served as the lead Business Analyst for U.S HP.COM Call Center domain during HP.com ecommerce transformation project (1.5 years)• Project managed end to end golden transaction testing of new products on HP.COM site• Project managed the creation of HP wearable products microsite (http://engineeredby.hp.com/michael-bastian/index.html)

Dallas, Tx, Us

• Revamped aircraft audit process through automation using VBA and Access forms• Designed and maintained aircraft audit database • Conducted monthly analysis and generated presentations of audit summary for CASS board members• Redesigned Maintenance Department attendance policy for over 100 inspectors and updated database input process

Austin, Tx, Us

• Generated reports using online CRM – SalesForce Database • Designed pre-populated web forms through Form Assembly for over 3,000 volunteers• Monitored company’s website traffic through Google Analytics• Published Summer Newsletter on SalesForce through Vertical Response Application • Evaluated volunteer retention rates by specific educational programs

Certificate, Data Analytics: Techniques For Decision Making

Bba, Management Information Systems