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@eonnext.com
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Aishat O. Mohammed is listed as Digital operations energy Specialist at E.ON Next, based in Huddersfield, England, United Kingdom. AeroLeads shows a work email signal at eonnext.com and a matched LinkedIn profile for Aishat O. Mohammed.
Aishat O. Mohammed previously worked as Specialist (Customer Value & Campaign Management) at 9Mobile and Customer Service Analyst at 9Mobile. Aishat O. Mohammed holds Master Of Science (Msc), Environmental Toxicology from University Of Lagos.
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AeroLeads found 1 current-domain work email signal for Aishat O. Mohammed. Compare company email patterns before reaching out.
I am a highly skilled and dedicated digital customer experience analyst & business administration professional with over 7 years of experience in successfully prioritizing customers’ needs. I have deep understanding of the valuable role that consistent negotiation, customer feedback, and follow-up play in enabling long-lasting client relations. As a skilled communicator; I have demonstrated proven experience providing customer support, offering debt advise and setting up payment plans. I possess what it takes to achieve record-high customer satisfaction rankings, improvements to the bottom line and have pruned strategic-relationship and partnership-building skills—solving problems with tact and diplomacy to achieve win-win outcomes.My problem solving skills are top notch and I pride myself in critical thinking. I am very meticulous and take filing and documentation very seriously. I have also garnered experience in supporting sales teams and stakeholders, product/process quality assurance, workforce management. I am proficient in using CRM systems including intercom and Twilio as well as Micro Soft Office applications. I'm also vast in reporting tools like tableau.I am always looking to succeed and achieve high career growth through a continuous learning process in an environment of growth and excellence.
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United Kingdom
Spearhead customer service initiatives through social media platforms, enhancing customer engagement and retention. Oversee the customer journey from onboarding to advocacy, ensuring a seamless experience and high satisfaction levels. Analyze service delivery metrics to inform strategy and drive continuous improvement.
Lagos Nigeria
• Gauging customer experience via surveys and ensuring the contact center operates at given standard. • Handles customer loyalty and retention via campaigns as well as Telemarketing and revenue collection.• Applies highly effective selling skills while properly engaging and presenting solutions to customers.• Evaluates customer information to explore issues, develop potential solutions and maintain high-quality service.• Prepares product or service reports by collecting and… Show more • Gauging customer experience via surveys and ensuring the contact center operates at given standard. • Handles customer loyalty and retention via campaigns as well as Telemarketing and revenue collection.• Applies highly effective selling skills while properly engaging and presenting solutions to customers.• Evaluates customer information to explore issues, develop potential solutions and maintain high-quality service.• Prepares product or service reports by collecting and analyzing customer information.• Facilitates survey analysis and data visualization of trends and statistical variations, dispersions, and correlations.• Engages in loyalty and retention campaigns for high value customers, with periodic health check and debt collection drive. Show less
Nigeria
• Handled customer inquiries, complaints, billing questions and payment extension/service requests.• Managed conflicts, and unsatisfied customers by repairing trust, locating resources for resolution, and designing best solutions.• Garnered vast knowledge of products and services by taking monthly knowledge tests, bridging knowledge gap wherever it exists.• Recommended potential products or services to management by collecting customer information, analyzing customer needs then… Show more • Handled customer inquiries, complaints, billing questions and payment extension/service requests.• Managed conflicts, and unsatisfied customers by repairing trust, locating resources for resolution, and designing best solutions.• Garnered vast knowledge of products and services by taking monthly knowledge tests, bridging knowledge gap wherever it exists.• Recommended potential products or services to management by collecting customer information, analyzing customer needs then upselling or cross selling company's products. Show less
• Achieved monthly/yearly deposit targets as mandated by bank management.• Maintained effective relationship with the customers and updated the status detail records of each customer interaction.• Gained basic knowledge of bank processes regarding loans, credit or debit cards, E.M.I payments, fixed deposits.• Demonstrated good communication skills to deal with all levels of professionals.• Ensured all regulatory compliance standards were duly met.
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Aishat O. Mohammed works for E.ON Next.
Aishat O. Mohammed is listed as Digital operations energy Specialist at E.ON Next.
AeroLeads has found 1 work email signal at @eonnext.com for Aishat O. Mohammed at E.ON Next.
Aishat O. Mohammed is based in Huddersfield, England, United Kingdom while working with E.ON Next.
Aishat O. Mohammed has worked for E.On Next, 9Mobile, and Access Bank Plc.
You can use AeroLeads to view verified contact signals for Aishat O. Mohammed at E.ON Next, including work email, phone, and LinkedIn data when available.
Aishat O. Mohammed holds Master Of Science (Msc), Environmental Toxicology from University Of Lagos.
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