My competencies, in addition to my abilities and skills, were formed from several important experiences:1. Client negotiation, communication. I received this experience at Metro Kazakhstan. Working on the project of issuing a Metro customer card to store guests. Work in the B2C segment, enter everyone into the company’s database, issue a client name card to everyone, distribute the card to everyone. Discipline was important in order to have time to fulfill the daily plan, and attentiveness, since when entering data, an error in one number or letter entailed the consequences of losing a client. 2. Project management. I learned this at a law firm. It was necessary to complete the received project so that the client would be satisfied with the service and come back again. Time management, planning and negotiating with the client at every stage - was the basis in project management.3. Company management. Develop a startup. ISO.This is my greatest experience at Medtranslate.Based on the previous two experiences and additional my ability to be results-oriented and multi-tasking helped develop the company from a startup to a large international company. Human resource management, strategic planning, company development, creating a company mission, company values - this is what I do to this day.The goal of Medtranslate is to help the medical and pharmaceutical business develop. Understanding that through them we help every person. 4. Knowledge of medical and pharmaceutical business processes. Knowledge of regulatory affairs procedures for medical devices, drugs, and medical equipment.Providing medical translation services for 11 years, I know why and when translations are needed, and of course the regulatory affairs rules.Certifications:Executive Director, Business Constructor, Manager | Jan-Feb 2019Workshop "Effective Leader", Business Constructor, Manager | Jul 2018Sales Champion 16, Sales Master | Nov 2018Internal Audit of QMS ISO 19011:2011, MSS Consulting LLP | May 2016ISO 9001:2015 Fundamentals, MSS Consulting LLP | May 2016
