Aishwarya P. Email & Phone Number

New York, Ny, Us

New York, United States

New York, New York, Us

Led project leadership in designing middleware approach, including technology selection, setting technical directions, estimating/planning, and overseeing developers and architects; developed and executed a long-term vision and strategy for the Core Salesforce platform implementation across Capital Raising Group, Engineering, and Marketing teams, managing on-site and offshore Salesforce engineers and third-party PMO teams (PwC and Cognizant); delivered and maintained a roadmap for Salesforce service capabilities, leveraging Sales, Service, Financial, and Marketing/Distributed Marketing Cloud, as well as Amazon Connect for call center capabilities; documented for diverse audiences, led technical teams through complex projects, identified and mitigated risks, assisted with legacy data extraction and mapping, communicated effectively across teams, and captured project lessons to convert into architectural best practices while providing mentorship and training to the internal team.

New York, New York, Us

Göteborg, Se

New York, Ny, Us

Created core functionality using Salesforce to engage 3,500 employees around corporate priorities, focusing on revenue impacts of more than $100 million annually.Managed, mentored, and trained on-shore and offshore teams of sizes 10-35 members.Developed and executed Product and test strategy for large-scale modernization programs (i.e., on-premise to cloud, legacy apps migration to salesforce).Created and managed complex Product OKRs (objective key results) regularly.Designed strategies for A/B testing for new products based on customer segments.Developed Roadmaps, use cases, user interface specifications, and user requirement specification documents. Lead Salesforce practice in the organization focusing on integration, CRM, reporting, and E-Commerce.Strong knowledge of Sales Cloud, Service Cloud, Force.com, and Apex.Volvo Cars Americas Business teams (Regional Sales Teams, Used Car, HR, Sales Operations, Customer Service, Americas-Management Team).Consumer and Enterprise Digital teams.Customer Experience Team (Commercial Training, Volvo University, Retail Assessment) Volvo Retailers End Consumers.Responsible for leading the projects involving configuration activities for Salesforce that included Sales, Service, and integrating applications, including new configuration areas, analyzing and fixing assigned faults, peer-to-peer reviews, and testing.Provided training and support for the Salesforce platform to stakeholders and cross-functional teams. Escalated process change requests, system enhancements, or related requests through relevant mechanisms for approval/prioritization.Earned uniformly positive feedback in employee surveys, described as incredibly patient, knowledgeable, helpful and approachable, and sharp and clear-thinking.

New York, Ny, Us

Reporting to EVP Technology, defining, creating, & implement Testing Methodology, including templates, processes, and tools.Managed the successful implementation of Pentaho with SugarCRM for Business Intelligence reporting. Additionally, successfully managed the launch of a Facebook application.Co-Managed the migration of an ad server from Yieldmanager (Yahoo) to App-Nexus.Created functional requirements, managed the development of specifications to develop and execute detailed test plans, and verified bug fixes for various in-house and Facebook projects.Managed four on-site and off-site QA analysts.Configured test environment and created strategy for product development and certification. Assured test data and scheduled automated/manual tests.Approved results documentation and tracking systems update Supervised development of SQL. Queries/procedures for database, backend, and metrics testing Tested Email exchange across various cloud servers.Tested Mobile apps using Xcode.Managed domains across various registrars.Managed script creation for regression and stress testing using customized and industry-standard tools such as Jmeter.Performed Metrics Testing at a local database and on 3rd party (Omniture, Telemetry, Google Analytics) environment.

New York, New York, Us

Worked on a number of projects, including:Amex-InPage WidgetWalt Disney Desktop applicationOrbitz Deal Finder desktop applicationBBDO/OMG desktop application using LDAP ServerFacebook Application-Secret Revealer by Neutrogena and Acuminder by Johnson &JohnsonSears Desktop application using XML feeds provided by the clientAvon Desktop application using XML feeds from the 3rd party.Redplum iGoogle Gadget using Feeds from the Web-Service

Mba, Marketing & Finance

Certificate, Financial Management

Bachelor Of Engineering - Be, Computer Science