Business Analyst – Products (Saas)
Current• Initiated research and development for a web based tool to enable SME's, private businesses to build plans, segment offerings, forecast cash flows to scale and reach the next level of revenue growth and profitability• Collected real world data to develop and test a web based application intended to optimize inventory levels for various products/items in a company, generate multiple reports for analysis and effective decision making by top management• Conceptualized and launched a CRM tool enabling sales teams, managers to get a holistic picture of customers, leads and reports to assess sales performance• Developed content for a business diagnostics tool to enable organizations to answer a few questions to get a detailed score based on which policies and improvements can be undertaken• Designed and collaborated with technical team on a review management system where meetings, tasks can be created; accountability assigned thus allowing groups of users to work together more cohesively to quickly and thoroughly complete projects• Implemented an internal expense management system to maintain and detail the expenses of the company