Aishwarya Cs Email & Phone Number

• 2022-01 - Current PSCognizant Technology Solutions India PVT LTD
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Managed product backlog effectively, prioritizing high-value items for faster completion.
• Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
• Developed custom Scrum boards for better task tracking and transparency within the team.
• Collaborated with Product Owners to refine requirements and ensure alignment with business goals.

• Mentored junior team members on Scrum best practices, fostering their professional growth within the organization.
• Boosted customer satisfaction scores by providing regular updates on product enhancements resulting from feedback provided during sprint review meetings.
• Maintained up-to-date project documentation, enabling clear communication and transparency among stakeholders.

Handling Lost & Stolen, Fraud claims and Fraud detection through callsExperience working on FDR/One FD screensGuide new hires to improve process knowledge and call handlingFloor walked for fixed term employees between 10/2017 - 12/2017"GOAL" rotational roleAn internal program to enhance MS Excel, PPT, Communication, Interview and stage skills.

Master, Human Resource

Bachelor, Honors