Aissa Marques Email & Phone Number

Amsterdam Area, Netherlands

• Responsible for all O2C activities within Euronext Group: Invoicing, Credit Collections and Bank Reconciliation, ensuring adherence to company policies, SOX controls and applicable governmental regulations;• Setting KPI’s and assisting team in achieving them;• Leading review of process flows to identify improvements and automations;• Assisting in documenting all existing processes and procedures; • Leading integration of new businesses and companies to Euronext portfolio;• Leading implementation of new ERP and CRM.

Amsterdam Area, Netherlands

• Monitoring and collecting overdue debtors, action significant risk issues and minimize DSO; • Monthly ledger review with local Finance team, Sales team and Business Controllers;• Actively noting and maintaining the collection information in the collection and dispute tool;• Recognizing and proactively communicating significant collections issues/risk; escalating them appropriately;• Handling escalation from junior members of the team;• Eliminate possible obstructions in collection processes through pro-active cooperation with customers and colleagues;• Applying cash remittances and credit/debit adjustments to customer accounts;• Assisting in the maintenance of customer and product master data;• Executing the month-end close activities;• Posting, analyzing and reconciling A/R activity to the GL;• Maintaining and handling bad debt reserves and allowances;• Build strong and collaborative relationships with internal teams (Sales, BU Controllers, Billings and other Finance departments );• Overseeing Billing processes to ensure service level agreement is fullfilled and to improve processes when necessary;• Processing billing requests accurately and on a timely manner;• Integrating new billing initiatives and harmonizing them with Euronext invoicing process;• Assisting Manager with data analysis and identifying trends;• Assisting internal and external auditors;• Proactively suggest and implement improvements to systems, procedures and scalability;• Handle ad-hoc projects whenever required;• Training new members of the team and and mentoring team members when needed;• Taking over new entities, ensuring they are successfully migrated to the system and all procedures run smoothly as of go-live;• Creating manuals with team procedures.

• Credit Controller, responsible for the following regions: Finland, Denmark, Norway, UK, Middle East and Eastern Europe;• Part of a multicultural team to deal with internal and external customers for all EMEA Accounts Receivable and Credit Collections issues;• Daily contact with customers and partners by telephone and e-mail;• Daily interaction and communication internally with other departments (such as Sales, Accounts Payable, Accounts Receivable, Sales Order Processing, Contracts, Services and Operations, Support Renewals);• Identifying debtor payment issues, escalating missed payments and problematic debts;• Providing Accounts Receivables Aging Report to the Manager Credit Collections;• Participating in determining of cash forecasting;• Providing Bad Debt reports, escalating the customers listed in it to the collecting agency, when necessary;• Analyzing payment history and credit check, setting credit limits for problematic customers;• Produce customer Statements and Reminders;• Assisting AR Clerks in daily cash allocation;• Identifying and suggesting process improvements throughout the AR department;• Working closely with other departments (Revenue Accounting, Sales and Contracts) to improve cash collections in the Middle East region.

• Credit Controller responsible for the following markets: North and Central America, Australia, New Zealand, Asia, United Arab Emirates and Greece;• Monitoring and collecting payments based on aging reports by contacting customers on daily basis;• Maximizing cash collection and minimizing bad debts within areas of responsibility;• Allocating payments to the correct invoices and liaison with other departments on receivable issues/ disputes/ claims/etc.;• Decision making over disputes;• Building good relationships and optimizing customers/countries payment terms;• Weekly reporting of overdue customers;• Keeping the customer records electronically up to date, reconciled and accurate;• Completing various administrative and operational tasks.