Principal Architect - Gcp
CurrentBuilding and growing our Google Cloud Platform (GCP) practice by leading a team of solution architects, cloud engineers, and delivery resources.
Oct 2023 - Present
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Angelo J. Italiano, B.Comm. Email & Phone Number
Principal Architect - GCP
at
StrataPrime
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✓ Verified Jun 2026
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Who is Angelo J. Italiano, B.Comm.? Overview
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Angelo J. Italiano, B.Comm. is listed as Principal Architect - GCP at StrataPrime, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Angelo J. Italiano, B.Comm..
Angelo J. Italiano, B.Comm. previously worked as Google Cloud Architect at Strataprime and DevOps Consultant at Arctiq. Angelo J. Italiano, B.Comm. holds Certificate, Project Management from Ryerson University.
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StrataPrime
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Profile bio
About Angelo J. Italiano, B.Comm.
Angelo J. Italiano, B.Comm. is a Principal Architect - GCP at StrataPrime. He possess expertise in e commerce, leadership, video games, management, crm and 45 more skills. Colleagues describe him as "As a young worker in retail customer service, Angelo provided me with the technical and managerial guidance to help me make informed decisions and grow into my position. He also taught me about work prioritization by clearly defining the urgent tasks that needed to be completed by myself and the team. Angelo created an organized environment for everyone to succeed and work in a very efficient manner. I am grateful for the experience I gained working under Angelo.", "It was pure delight to have Angelo on our team at the Athletes' Village! The Village is a unique environment in a Games, with athletes and guests from over 40 countries having high technology expectations, and Angelo was one of the best volunteers we had! He was always on time, always pleasant, ready to learn or share his knowledge, and willing to go the extra mile for any request. Angelo worked well with staff, vendors, and customers. He always provided excellent customer service and top notch technical support skills. I would not hesitate to work with him again.", and "Strong leadership can be hard to come by, but wasn't somthing to worry about when I worked with Angelo at Best Buy. I had the pleasure of working with Angelo as my team lead, and later as a manager. In the early days, Angelo's technical expertise won the hearts of our clients, and later on in his role in management, his people developement skills helped build the technical skills needed of all that worked underneath him to achieve amazing results. Angelo's analytical strengths helped me directly improve as an agent, providing me invaluable insights in the role that I served. I wouldn't be in the position I'm in at Best Buy if it wasn't for Angelo's guidance. As a leader and technical expert, Angelo gets top marks!"
Listed skills include E Commerce, Leadership, Video Games, Management, and 46 others.
Current workplace
Angelo J. Italiano, B.Comm.'s current company
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12 roles · 23 years
Angelo J. Italiano, B.Comm. work experience
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Google Cloud Architect
Google Cloud Certified Professional Cloud Architect focused on helping organizations achieve their expected value and benefits from Google Cloud Platform (GCP) products, in addition to Google Workspace, Chrome Enterprise, and Google Voice.
Aug 2022 - Oct 2023
Devops Consultant
DevOps Consultant on the Delivery team helping Enterprises and SMBs use bleeding-edge technology to take their business and technical requirements to the next-level.Google Cloud Certified Professional Cloud Architect and HashiCorp Certified (Vault Associate; Vault Certified HashiCorp Implementation Partner (CHIP); Terraform Associate; Terraform: Certified.
Apr 2021 - Aug 2022
Business Support Systems Developer
BSS Developer/DevOps working as part of the Engineering/IT - New Product Delivery Team, responsible for effective integration, development, and operations of key business systems for TeraGo. Uses modern technologies to build RESTful web services integrating various telecommunications, automation, and cloud billing systems. Works with Amazon Web Services.
2017 - 2021
~4 yrs
E-Commerce Manager
- Reporting to the Vice President of Marketing & Communications, responsible for overseeing the company’s online store, enhancing digital performance and growth.Drove and managed high-impact marketing initiatives and.
- GA®, Total Barre™, CORE™ Athletic Conditioning & Performance Training™, and Halo® Training. Merrithew has trained over 45,000 students in over 100 countries. MERRITHEW's Media Division (MMD) produces print and.
2016 - 2017
~1 yr
Deputy Of Covert Operations, Geek Squad Online Support (Online Support Team Lead/Supervisor)
- Directed 100+ remote agents in 24x7 virtual call-center environment with 15+ direct reports handling phone calls, online chats, and remote technical support. Recruited, trained, and managed daily team activities.
- Developed new processes, decreasing service turnaround times by 40% and increasing client satisfaction by 20% in Net Promoter Score (NPS)
- Eliminated client queue wait times, reduced labour costs by 20%, and optimized schedule in 6 time zones by analyzing historical and forecasting data to create new shift patterns.
- Designed and developed automated reporting macros in Excel, enabling delivery of daily performance metrics outlining success of key performance indicators (KPIs).
2013 - 2016
~3 yrs
Senior Geek Squad Counter-Intelligence Agent (Part-Time)
- Delivered support to clients and agents. Managed in-store department shifts for 10 employees.
- Streamlined operations by creating new processes implemented across Canada, including daily task list, standard operating procedures (SOPs), and best practices that are still in use today.
2008 - 2013
~5 yrs
Geek Squad Precinct Chief (Department Supervisor)
- Led department of 10 in-store employees at various Best Buy retail locations in Greater Toronto area. Assisted in new store openings and trained staff across Ontario. Met Geek Squad service standards. Championed.
- Awarded #1 national award for most profitable department for 4+ consecutive quarters by exceeding forecasted sales, meeting labour budgets, and ranking highest in client satisfaction.
2005 - 2008
~3 yrs
Computer Sales Specialist (Part-Time)
Sold technology solutions to retail customers.
2003 - 2005
~2 yrs
Service Desk Supervisor / Assistant Venue Technology Manager (Volunteer), Athletes’ Village (Pav)
Toronto 2015 Pan/Parapan American Games Organizing Committee
- Volunteered as a Service Desk Supervisor / Assistant Venue Technology Manager at the Toronto 2015 (TO2015) Pan/Parapan Am Games in the Technology group. Provided top-notch world-class technical support for all Pan.
- Worked alongside the CTO of Cisco Canada during implementation
- Recognized as interim Assistant Venue Technology Manager
- Earned “PREB” Volunteer Certificate from the Ontario Volunteer Centre Network (OVCN)
2015 - 2015
Business Systems Analyst, Crm Developer, And Consultant
- Oversaw 15+ development projects simultaneously in a 4-month period. Provided consultation to clients on a billable-hour basis designing customized web-based customer relationship management (CRM) solutions integrating.
- Generated $30K in new monthly recurring revenue, by adding 4+ dedicated clients in the first month.
- Retained a large key account by exceeding their expectations on deliverables.
2013 - 2013
Consumer Experience Manager & Technical Support Expert
- Led a global, remote team of agile web developers, content producers, marketers, and technical support representatives for a digital distribution video game platform and e-commerce solution. Created and maintained.
- Grew annual $100K e-commerce business into $1.4M+ revenue stream in 12 months without a budget increase by optimizing checkout experience, implementation of search engine optimization (SEO) best practices, and.
- Delivered e-mail marketing campaigns by growing double opt-in mailing list to over 200K active subscribers in 3 months with 28% open rate through the usage of flash sales and seasonal promotions.
- Reduced fraud risk by 60%+ within 3 months by implementing automated geolocation and purchase verification techniques, including manual order review.
- Revamped support strategy to eliminate $100K+ in annual costs and reduce customer frustration by building interactive online knowledgebase and frequently asked questions (FAQ) support system.Previous roles include: Web.
2008 - 2013
~5 yrs
2 education records
Angelo J. Italiano, B.Comm. education
Certificate, Project Management
Ryerson University
Bachelor’S Degree, Information Technology Management, Telecommunications And Networking, Professional Communications
Ryerson University
FAQ
Frequently asked questions about Angelo J. Italiano, B.Comm.
Quick answers generated from the profile data available on this page.
What company does Angelo J. Italiano, B.Comm. work for?
Angelo J. Italiano, B.Comm. works for StrataPrime.
What is Angelo J. Italiano, B.Comm.'s role at StrataPrime?
Angelo J. Italiano, B.Comm. is listed as Principal Architect - GCP at StrataPrime.
Where is Angelo J. Italiano, B.Comm. based?
Angelo J. Italiano, B.Comm. is based in Toronto, Ontario, Canada while working with StrataPrime.
What companies has Angelo J. Italiano, B.Comm. worked for?
Angelo J. Italiano, B.Comm. has worked for Strataprime, Arctiq, Terago, Merrithew™, and Best Buy Canada.
How can I contact Angelo J. Italiano, B.Comm.?
You can use AeroLeads to view verified contact signals for Angelo J. Italiano, B.Comm. at StrataPrime, including work email, phone, and LinkedIn data when available.
What schools did Angelo J. Italiano, B.Comm. attend?
Angelo J. Italiano, B.Comm. holds Certificate, Project Management from Ryerson University.
What skills is Angelo J. Italiano, B.Comm. known for?
Angelo J. Italiano, B.Comm. is listed with skills including E Commerce, Leadership, Video Games, Management, Crm, Training, Os X, and Team Leadership.
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