Aleksandra Kosieradzka
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Aleksandra Kosieradzka Email & Phone Number

| IT Support | Application Support, Incident Resolution | at VARO Energy
Location: Baar, Zug, Switzerland 5 work roles
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✓ Verified May 2026 2 data sources Profile completeness 71%

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Current company
Role
| IT Support | Application Support, Incident Resolution |
Location
Baar, Zug, Switzerland
Company size

Who is Aleksandra Kosieradzka? Overview

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Quick answer

Aleksandra Kosieradzka is listed as | IT Support | Application Support, Incident Resolution | at VARO Energy, a company with 497 employees, based in Baar, Zug, Switzerland. AeroLeads shows a matched LinkedIn profile for Aleksandra Kosieradzka.

Aleksandra Kosieradzka previously worked as IT Systems Engineer at Varo Energy and Second Line Support Engineer at Dentons.

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Email format at VARO Energy

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VARO Energy

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About Aleksandra Kosieradzka

Aleksandra Kosieradzka is a | IT Support | Application Support, Incident Resolution | at VARO Energy. They is proficient in English.

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Aleksandra Kosieradzka's current company

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VARO Energy
Varo Energy
| IT Support | Application Support, Incident Resolution |
cham, zug, switzerland
Website
Employees
497
AeroLeads page
5 roles

Aleksandra Kosieradzka work experience

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It Systems Engineer

Current

Baar, Zug, Switzerland

Oct 2024 - Present

Second Line Support Engineer

Warszawa, Woj. Mazowieckie, Polska

  • Short job description:
  • Acting as escalation point for advanced or complex requests from 1st Line in order to assist them by providing expert solutions, ensuring optimal IT support and user satisfaction.
  • Escalating incidents with accurate documentation to service owners
  • Evaluating documented resolutions and analysing trends for ways to prevent recurring issues.
  • Creation and maintenance of the KB Creation Process, including new templates and KB structure.
  • Creation and maintenance of Azure DevOps Project. Creation of the project’s processes and Wiki
Jan 2023 - Jun 2023

Information Technology Support Analyst - 2Nd Line

Warszawa, Woj. Mazowieckie, Polska

  • Main additional objectives for this role:
  • Support 1st Line Analysts and Local IT Engineers by advising, taking part of the procesess of examining and solving problems for Analysts/Engineers on calls/walk-ins.
  • Studying application changes and finding issues that can occur for users.
  • Collaboration with 3rd line Teams in regards to past/current/upcoming problems in order to analyze and resolve them.
  • Assist the ITS Team Leaders in identifying skills and knowledge gaps in the Team.
  • Develop and maintain expert knowledge in relation to all of business applications and the Knowledge Base.
Apr 2022 - Jan 2023

Information Technology Support Analyst

Warszawa, Woj. Mazowieckie, Polska

  • Short job description:
  • Assist in resolving incidents, questions & requests communicated either over the telephone, e-mail, chat or Self Service using the Service Now ticketing tool and following ITIL supported processes.
  • Cooperation with the support of the Technology Services, working in conjunction with the relevant teams (IT Support, Technical Support, Change and IT Training, 3rd Line Technical Teams).
  • Provide first line application support (productivity tools and business applications) including: incident & problem identification, analysis, diagnosis, and resolution or escalation.
  • Support of firm provided hardware.
  • Work with the Technology teams to identify recurring and common incidents and contribute to the developments/solutions which reduce them.
Feb 2021 - May 2022

Information Technology Intern

Warszawa, Woj. Mazowieckie, Polska

Career change from Administration to IT.

Jul 2020 - Jan 2021
Team & coworkers

Colleagues at VARO Energy

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FAQ

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What company does Aleksandra Kosieradzka work for?

Aleksandra Kosieradzka works for VARO Energy.

What is Aleksandra Kosieradzka's role at VARO Energy?

Aleksandra Kosieradzka is listed as | IT Support | Application Support, Incident Resolution | at VARO Energy.

Where is Aleksandra Kosieradzka based?

Aleksandra Kosieradzka is based in Baar, Zug, Switzerland while working with VARO Energy.

What companies has Aleksandra Kosieradzka worked for?

Aleksandra Kosieradzka has worked for Varo Energy, Dentons, and Linklaters.

Who are Aleksandra Kosieradzka's colleagues at VARO Energy?

Aleksandra Kosieradzka's colleagues at VARO Energy include Antonio Moreira, Arnold Scherpenkate, Marieke N., Stella Chuku, and Mario Batinic.

How can I contact Aleksandra Kosieradzka?

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