Amanda Aitken Email & Phone Number

Remote

 Full team management for 4 direct reports, responsible for Governance & Assurance, Risk & Controls, Customer experience and Outcomes Framework and all associated activities Ensuring strict regulatory requirements inc. Consumer Duty adherence including reporting requirements to key stakeholders at all levels.  Implemented a Journey end to end Outcomes.

 Facilitate the delivery by subcontractors of the Work and Health Programme in accordance with relevant delivery plans, frameworks, and industry standards, ensuring that subcontractors remain compliant and exceed their key performance indicators (KPIs). Through an effective performance management approach of ‘Challenge’ and ‘Support’, and by working.

Brighton, United Kingdom

 Designed, developed, and implemented a Business optimisation framework to enable additional margin by defining and delivering a consistent management process, including implementation and management of all optimisation initiatives within IT/Agile environment. Delivered extensive portfolio of business projects to time, cost, and quality. Delivered.

• Supplier Performance Manager
• Design and delivery of Supplier Performance framework to support Health & Safety and Operational compliance of 450+ global Suppliers.
• Developed the Health and Safety Policy and all underpinning documentation.
• Alignment of SLA Supplier requirements to Supplier Performance Framework to ensure all contractual requirements are measurable providing the means for monetary compensation where appropriate.
• Responsible for continuous improvement… Show more Supplier Performance Manager
• Responsible for continuous improvement, operational processes, assurance activities, performance improvements on a day to day basis.

Falmer

• June 16 – July 17 Southern WaterREGULATORY RISK CONSULTANT
• Design and delivery of risk and governance framework, continuous improvement framework, operational processes, assurance activities, performance improvements and delivering board agenda in line with regulatory.
• Design and delivery of risk and governance framework, continuous improvement framework, operational processes, assurance activities, performance improvements and delivering board agenda in line with regulatory.
• Designed and delivered the compliance monitoring programmeo Monthly monitoring of control effectiveness, including additional assurance activities to the Water Quality internal control environment  Regulatory and.
• Successfully designed and implemented Business Management System (BMS) in line with the principles of ISO 9001 and Lean Six Sigma across the Infrastructure Directorate and governance framework
• Supported effective decision making and control, encompassed all aspects of the 'Asset Lifecycle Process', including development of all supporting business processes, procedures, tools and templates

Brighton, United Kingdom

• 2006 – 2014 Mott Macdonald Group2006 – Jul 2014 RISK CONSULTANT PROJECT ASSURANCE, TNC DivisionLondon Fire Brigade, Control and Mobilising Services (CAMS)
• Provided independent assurance, risk identification and analysis relevant to the contractor and authority systems
• Implemented and managed complete project analysis and related assurance activities
• Reviewed and analysed adopted methodologies to evaluate appropriateness for project requirements GOVERNANCE MANAGER… Show more 2006 – 2014 Mott Macdonald Group2006 – Jul 2014 RISK CONSULTANT PROJECT ASSURANCE, TNC.
• Reviewed and analysed adopted methodologies to evaluate appropriateness for project requirements GOVERNANCE MANAGER Undisclosed Organisation
• Ensured the improvement, development and implementation of the Quality Management System and governance framework to meet client requirements with production of all associated standardised documentation

Brighton Mott Macdonald (Cont)

• CONTINUOUS IMPROVEMENT MANAGERMott MacDonald TNC Division
• Developed, implementation and continued evaluation of the Continuous Improvement (CI) programme including effective coaching and facilitation to conduct analysis of barriers to none compliance
• Promoted change, evaluated improvement measures as well as monitored and improved results
• Implemented the standardisation of improvements division wide
• Defined, developed and deployed business/technical solutions along with… Show more CONTINUOUS IMPROVEMENT MANAGERMott MacDonald TNC Division
• Defined, developed and deployed business/technical solutions along with effective key stakeholder management QUALITY ASSURANCE & GOVERNANCE MANAGER Heathrow Airport Ltd/T2, BAA

Brighton (Cont)

• Responsible for quality assurance for major Governmental project
• Oversaw quality control including third party audit lead, inspection, testing and measurement; provided verification that deliverables conformed to specification and were fit for purpose while also met stakeholder.
• Analysed supplier project compliance to processes and procedures and relevant standards, reporting outcomes to steering group
• Defined, developed, and deployed business and technical… Show more
• Defined, developed, and deployed business and technical solutions
• Developed, evaluated and implemented Continuous Improvement (CI) programme with facilitation

Brighton, United Kingdom

• RISK MANAGEMENT IMPLEMENTATION REGIONAL RISK MANAGER Firelink £330M, DCLG
• Delivered a regional/national risk management framework as well as the production and implementation of all associated plans and related procedures. Improved operational resilience of major telecommunications project.
• Identified and improved project assurance between government… Show more RISK MANAGEMENT IMPLEMENTATION REGIONAL RISK MANAGER Firelink £330M, DCLG
• Identified and improved project assurance between government policy/guidance on fire and Integrated Risk Management Plans (IRMP) across the Fire and Rescue Service (FRS) QUALITY OFFICER/MAJOR PROJECTS ASSISTANT.
• Drove forward process change in line with business support, financial and administration for client and project teams Show less