Aitor Ayestaran Email & Phone Number

Olaberria, País Vasco / Euskadi, España

San Sebastián, Basque Country, Spain

San Sebastián, Basque Country, Spain

Madrid, Community Of Madrid, Spain

Madrid Area, Spain

Support the Back Office department in tasks of liquidation of operations, updating of portfolios in Bloomberg, preparation of marketing material for the company, and review of private banking portfolios.

Abaltzisketa

1. Define and control KPIs, with the purpose of maintaining the quality of the service and meet the set goals.2. Plan and manage the service strategy.3. Create and define protocols and operational procedures of the service.4. Coordinate and connect the service with the IT department.5. Communication through different channels with the client to evaluate and analyse missing functionalities, document solutions and provide periodic results updates.6. Guide and organize the team of operators. People management.

Bilbao Area, Spain

1. Face-to-face customer service.2. Administrative management derived from the office.3. Cuadre and cash register.4. Carry out direct and personalized attention to the public, and make cash movements such as deposits, withdrawals, check cashing, bank transfers, payment of bills, receipts and taxes, etc.5. Troubleshooting.6. Commercialize different products and services offered by the entity to individuals, reporting on the procedures to open and cancel accounts, the application for credit or debit cards and new financial products as mutual funds offered by the entity.

Bilbao

Working hand in hand with a Professor from the Faculty of Economics and Business.1. Collect, analyse and summarize data.2. Provide ready access to all experimental data for the researcher.3. Export relevant information from de database.

Master In Institutions And Financial Markets, Stock Markets And Investment Management

Activities and Societies: Participant in the CFA Institute Research Challenge, "an annual global competition that provides university.

Finalists At The Spanish Cfa Institute Research Challenge

The CFA Institute Research Challenge is an annual global competition that provides university students with hands-on mentoring.

Bachelor’S Degree, Economics, 9.66/10

I was graduated and awarded for the best academic record of the Faculty of Business and Economics, showing great interest and obtaining.

Bachelor’S Degree, Finance And Economics, 9.75/10

During my Exchange Program, I was awarded with the Roger Wahlberg Award due to my performance in the course Graduate Econometrics. I.

Summer Course In Cambridge, English Language And Literature, General

Activities and Societies: The Quatorial Projects, Plenary Sessions, Spoken Performance Workshops, Masterclasses - teacher guided study.

High School

Summer Course, English Language And Literature, General

Education record

Education record