*Pullman Luang Prabang

*Pullman luang prabang

Pullman Luang Prabang Cloud migration consultants Accor move to cloud

Cluster IT Manager for *So/Sofitel huahin *Sofitel Luangprabang *3 Nagas Luang Prabang - MGallery

Assistant IT Manager for *So Sofitel huhain

Cluster IT for *JW Marriott Bangkok *Renaissance Rachapasong Bangkok*Courtyard by Marriott Bangkok *Mayfair executive Apartment *Sathiron Visat executive ApartmentTroubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.

Serve as the main point of contact for all guest requests and needs, including answering calls , dispatching requests and following up to ensure satisfaction1) Attend to each call in a courteous and efficient manner, using correct telephone etiquette according to the Marriott International standards.2) Dispatch appropriate personnel to satisfy guest requests and resolve guest issues.3) Maintain a log of all guest requests as well as guest response. Information 5) Print and distribute report per unit requirements6) Maintain and be familiar with a directory of information within the hotel and local area information. 7) Be fully conversant with OPERA and MICROS operation systems. Follow up procedures as outlined in “At Your Service”