Responsible for organizing events and interacting with guests within their designated party or educational programs. Ensuring the best possible service and communication throughout the entirety of the events.

Digital marketing platform (Zymplify) consultant:- Sales role involving digital marketing platform product distribution to UK and US markets.- Mainly focused on new business creation.- High outbound call and email volume while recording all information in CRM.

Working in customer support licensing team responsible for solving/ troubleshooting software licensing data issues. Providing customers with knowledge of database information to ensure a better understanding of their personal/ corporate account functions at VMware.Being part of the licensing-LATF team. Responsibilities included communicating and assisting customers in transferring software licenses between multiple companies while complying with the company's EULA policies. Liaising… Show more Working in customer support licensing team responsible for solving/ troubleshooting software licensing data issues. Providing customers with knowledge of database information to ensure a better understanding of their personal/ corporate account functions at VMware.Being part of the licensing-LATF team. Responsibilities included communicating and assisting customers in transferring software licenses between multiple companies while complying with the company's EULA policies. Liaising with internal and external legal, operation teams, sales, and everyone daily to ensure the smooth transfer of licenses while taking into account strict T&Cs and ensuring that legal requirements/restrictions are met. During given tasks, I developed strong communication, problem-solving, and negotiation skills. All requests were driven to the desired resolution. Show less

Working in a dynamic Timeshare Telesales Team. Daily tasks were to contact potential and existing customers to inform them about a product or service ( Timeshare, travel arrangements, insurance ). Managing outbound sales calls and incoming sales leads. Handling customer support-based complex issues and complaints. Communicating internally with customer service, travel, and management teams in resolving difficult tasks in order to provide the smoothest and best possible experience to a customer.… Show more Working in a dynamic Timeshare Telesales Team. Daily tasks were to contact potential and existing customers to inform them about a product or service ( Timeshare, travel arrangements, insurance ). Managing outbound sales calls and incoming sales leads. Handling customer support-based complex issues and complaints. Communicating internally with customer service, travel, and management teams in resolving difficult tasks in order to provide the smoothest and best possible experience to a customer. Helping new hire team members to adjust to their new roles and expedite knowledge gain. Show less