𝗞𝗲𝘆 𝗮𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀⑊ Successfully manage and maintain IT infrastructure within five companies of LTK Food Group. ⑊ Decreased the number of IT incidents and increased efficiency of initiatives realization by implementing incidents and project management system Jira. ⑊ helped to implement Mylimiausia loyalty card mobile app project. ⑊ Created and implemented new computerized workplaces, developed a new website, networks, and servers, configurated systems, purchased new software, and signed more competitive contracts. Solutions stabilized IT infrastructure. ⑊ Empower IT engineer: delegate tasks, evaluate performance, train, motivate, and develop competencies to assure continuous workflow and innovations implementation on demand. 𝗖𝗼𝗿𝗲 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀⑊ Define and implement IT strategy that aligns with short-term and long-term business vision. ⑊ Calculate, estimate, manage, and distribute IT budget following the achievement of long-term goals. ⑊ Cheerlead data and cyber security practices within the organization to ensure GDPR implementation and maintenance. ⑊ Manage and lead full-cycle of IT projects and IT services. ⑊ Evaluate cyber security, and initiate and implement solutions to increase high-level security within all companies. 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗱 𝘀𝗸𝗶𝗹𝗹𝘀 𝗮𝗻𝗱 𝗰𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀➤ Operations management and support ➤ Information security➤ Collaboration with stakeholders and effective teamwork ➤ Stress management ➤ Adaptability and change management ➤ Independent decision making

𝗞𝗲𝘆 𝗮𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀⑊ Initiated internal computer literacy training within the organization. That contributed to tech-savvy environment formation, increased team engagement, and core understanding while solving technological issues. ⑊ Released a new POS system within all restaurants. 𝗖𝗼𝗿𝗲 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀⑊ Administrated and managed IT infrastructure: computers, IT security, windows software, servers, conference room equipment, video cameras, telephones, mobile phones, and networking.⑊ Managed OS and software licenses for clients.

𝗞𝗲𝘆 𝗮𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀⑊ Assigned as IT Specialist for the visitation of the Indian vice Minister and his delegation for ten days in a row. Prepared safe network, computers for performance, sever, and equipment and provided professional and attentive IT services that assured high security during the visit.⑊ Initiated process optimization solutions such as workflow optimization, systems renewal, and team training with the O365 platform. Solutions increased efficiency and competitive advantage.𝗖𝗼𝗿𝗲 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀⑊ Maintained, managed, troubleshot, and upgraded computer systems and servers for performance and security-related issues.⑊ Managed IT infrastructure, computers, IT security audit and maintenance, software, servers, and IT asset inventory of 10 companies.⑊ Closely communicated and collaborated with other IT companies in Lithuania, Poland, Sweden, and Austria to solve emerging issues or help other companies' IT helpdesks.⑊ Deeply analyzed and administrated Windows OS, Microsoft Office, Office 365, and Windows Server issues. Introduced teams with issues-resolving techniques to ensure empowerment of the team and continuous workflow.⑊ Managed and ordered licenses, hardware, computers, printers, and mobile phones.⑊ Contributed to IT tenders and projects. Communicated with vendors and purchased IT merchandise.𝗞𝗲𝘆 𝗮𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀 ⑊ Assigned as IT Specialist for the visitation of the Indian vice Minister and his delegation for ten days in a row. Prepared safe network, computers for performance, sever, and equipment and provided professional and attentive IT services that assured high security during the visit. ⑊ Initiated process optimization solutions such as workflow optimization, systems renewal, and team training with the O365 platform.Skills: IT Service Management · Software Project Management · IT Project & Program Management · IT Operations

𝗖𝗼𝗿𝗲 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀⑊ Closely worked and collaborated with the USA and Australian clients via phone and online to solve their software, hardware, billing, and CRM issues and give effective pieces of advice and valuable solutions urgently. ⑊ Maintained, managed, troubleshoot, and upgraded computersystems and servers for performance and security-related issues.⑊ Collaborated with the internal team to create and implement the best solutions. ⑊ Developed cross-cultural competence while communicating with international clients. ⑊ Improved working under pressure skills while highly performing, identifying issues, and creating effective solutions. ⑊ Three months in a row, awarded as Tier1 top performing employee due to exceptional results and outperformed KPIs.