- Addressing guest inquiries, concerns, and requests promptly and professionally.- Coordinating maintenance and housekeeping services to ensure optimal guest experiences.- Providing local area information, recommendations, and assistance for a memorable stay.- Handling reservations and managing guest preferences with meticulous attention to detail.- Resolving any guest issues diplomatically and effectively to maintain high guest satisfaction.- Collaborating with various departments to enhance overall guest satisfaction and comfort.

- Managing office operations and ensuring efficient administrative processes.- Handling communication with clients, suppliers, and stakeholders.- Incharge in property listing preparations and documentation.- Coordinating property viewings and appointments for clients.- Supporting financial activities such as invoicing and expense tracking.- Organizing meetings, maintaining records, and managing office supplies.- Assisting in marketing efforts and maintaining online property listings.- Incharge in Listing Permit, Agent License Application/Renewal.- Incharge in processing WPS for Employees.- Occasionally Closing Leasing Deals and conducting a viewing.

- Property Listings: Create and maintain accurate and appealing property listings for holiday rentals and sales.- Content Management: Ensure property descriptions, images, and pricing are up-to-date and aligned with branding.- Online Platforms: Publish listings on relevant platforms while adhering to company standards.Inquiries Handling: Respond promptly to inquiries, provide property information, and schedule viewings.- Pricing Analysis: Assist in determining competitive pricing based on market trends and demand.- Photography Coordination: Arrange professional property photography for visual marketing.- Feedback Collection: Gather feedback from clients and agents to improve listings and services.- Client Communication: Maintain positive communication with clients, updating them on property status.- Market Insights: Monitor market trends to support pricing and marketing strategies.- Documentation: Maintain accurate records of property details, contracts, and agreements.- Collateral Creation: Develop marketing materials like brochures to promote listings.- Listing Performance: Track listing analytics to refine strategies and enhance results.- Administrative Support: Assist property management team with administrative tasks as needed.