Ajay S.

Ajay S. Email and Phone Number

Director of Product Success at ExpoPlatform @ ExpoPlatform
london, greater london, united kingdom
Ajay S.'s Location
Gurgaon, Haryana, India, India
Ajay S.'s Contact Details

Ajay S. work email

Ajay S. personal email

n/a
About Ajay S.

I like to solve problems. Throughout my life, I have been driven by my intellectual curiosity to find answers to the most pressing questions. Whether it’s finding a perfect song for a film or finding a rare product for a rocket, I’ve been able to quickly uncover a customer’s pain point and identify a strategic solution. With my refined skill set, I bring customer-centric mindfulness that enables firms to innovate and thrive.My intellectual curiosity also drives me to be a lifelong learner.My specialties:+ Management Strategy+ Customer, Partner, and Client Relations+ Sales Management+ Organizational Design+ Process Improvements+ Statistical Analysis and Data Mining+ Marketing and Brand Strategy+ Growing Start-Up Organizations+ Leading Acquisitions and NurturingI enjoy traveling and eating my way around, trading ideas, and talking about the future of marketing, so if you ever want to bounce ideas off of me, please feel free to contact me: 19ajays97@gmail.com

Ajay S.'s Current Company Details
ExpoPlatform

Expoplatform

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Director of Product Success at ExpoPlatform
london, greater london, united kingdom
Website:
expoplatform.co.uk
Employees:
14
Ajay S. Work Experience Details
  • Expoplatform
    Director Of Product Success
    Expoplatform Mar 2022 - Present
    Developing and executing a product strategy – In collaboration with other stakeholders, responsible for setting a product vision, as well as a roadmap for product features, enhancements, and innovations.Customer engagement and management - understanding your customers' needs and preferences, and using this information to ensure that your products are meeting their needs.Cross-functional Collaboration – Working closely with cross-functional teams, including development, sales, and marketing to ensure the successful execution of product strategies and plans.Execution and testing - MVP release and external testing to make sure it serves the purposeResearch - understanding target customers' psychology & motivation, identifying market trends
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  • Expoplatform
    Senior Account Manager
    Expoplatform Oct 2020 - Feb 2022
    Key Qualifications & Responsibilities:Representing the voice of the customer to provide input into every core product, marketing and sales process.Serving as the primary contact for the onboarding of new clients, the training of platform end users, as well as post-go-live support.Holding product demonstrations for clients & partners.Training newbies & process improvements.Key Achievements:Led 5 customer success executives to drive downtime to resolve issues, resulting in a 15% boost in key client retention.Collaborated with marketing and analytics to determine root causes of customer complaints. Achieved 20% lower customer complaints across the business.
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  • Expoplatform
    Account Manager
    Expoplatform Mar 2020 - Sep 2020
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  • Expoplatform
    Client Success Consultant
    Expoplatform Dec 2019 - Feb 2020
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  • Real Time Data Services
    Sales Engineer
    Real Time Data Services Jan 2019 - Dec 2019
    Gurgaon, India
    Key Qualifications & ResponsibilitiesSelling accounting software's to Innovation Directors, CXO's, Patent attorneys in US regionReviewed all customer inquiries to understand project scope while managing internal disciplines to compliantly respond.Provided bookings forecast inputs for all product opportunities within assigned accounts.Compiled and analyzed data over time to forecast sales trends.Key Achievements:Worked closely with sales & marketing consultants to achieve a 15% improvement in sales figures across 5 consulted e-commerce businesses.
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  • Maruti Suzuki India Limited
    Trainee
    Maruti Suzuki India Limited Jun 2018 - Jul 2018
    Gurgaon, Haryana, India
    Collaborated in a cross-functional team of 5 interns (incl. software engineers and program manager) on an AI- driven scratch detector.Defined the design to delight the mentors and deliver functionality in an elegant and efficient manner.
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  • Tico
    Summer Intern
    Tico Jun 2017 - Jul 2017
    New Delhi Area, India
    Built LiFi based navigation systemAssisted senior designers to develop prototypes for four different brands using microcontrollers.
  • Global Youth Forum
    Design Team Head
    Global Youth Forum Feb 2016 - Feb 2017
    New Delhi Area, India
    View

Ajay S. Education Details

Frequently Asked Questions about Ajay S.

What company does Ajay S. work for?

Ajay S. works for Expoplatform

What is Ajay S.'s role at the current company?

Ajay S.'s current role is Director of Product Success at ExpoPlatform.

What is Ajay S.'s email address?

Ajay S.'s email address is aj****@****orm.com

What schools did Ajay S. attend?

Ajay S. attended Svkm's Narsee Monjee Institute Of Management Studies (Nmims), Jaypee University Of Information Technology.

Who are Ajay S.'s colleagues?

Ajay S.'s colleagues are Peter Hamilton, Lena Tikhonova, Bulent Turan, Illia Herasymenko, Yuriy Drozdov, Kristina Khudiakova, Alex Zakablukov.

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