Aj Bean
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Aj Bean Email & Phone Number

Director of Customer Success and Solution Engineering - EMEA at Sumo Logic
Location: London, England, United Kingdom 11 work roles 1 school
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Current company
Role
Director of Customer Success and Solution Engineering - EMEA
Location
London, England, United Kingdom
Company size

Who is Aj Bean? Overview

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Quick answer

Aj Bean is listed as Director of Customer Success and Solution Engineering - EMEA at Sumo Logic, a company with 877 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Aj Bean.

Aj Bean previously worked as Director of Customer Success & Solution Engineering - EMEA at Sumo Logic and Regional Director, Customer Success - SEMEA at Appdynamics. Aj Bean holds Bachelor Of Science (Bs), Criminal Justice from York College Of Pennsylvania.

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Sumo Logic

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Profile bio

About Aj Bean

Aj Bean is a Director of Customer Success and Solution Engineering - EMEA at Sumo Logic.

Current workplace

Aj Bean's current company

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Sumo Logic
Sumo Logic
Director of Customer Success and Solution Engineering - EMEA
London, GB
Website
Employees
877
AeroLeads page
11 roles

Aj Bean work experience

A career timeline built from the work history available for this profile.

Director Of Customer Success And Solution Engineering - Emea

London, GB

Director Of Customer Success & Solution Engineering - Emea

Current

Redwood City, CA, US

Feb 2024 - Present

Regional Director, Customer Success - Semea

San Francisco, CA, US

Dec 2022 - Feb 2024

Regional Director, Customer Success - Americas International & Us Public Sector

San Francisco, CA, US

Sep 2020 - Nov 2022

Manager, Customer Success - Americas East

San Francisco, CA, US

Oct 2018 - Sep 2020

Senior Customer Success Manager

San Francisco, CA, US

  • Partnering with East Coast customers to drive product adoption, maximize value, and aid in the improvement of business process leveraging AppDynamics products. Key responsibilities include but are not limited to:
  • Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
  • Establish a trusted/strategic advisor relationship with each assigned client and drive the continued value of our products and services.
  • Develop, prepare, and nurture customers for advocacy.
  • Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
  • Provide scheduled and as-needed operational reviews with the customer
Jan 2017 - Sep 2018

Business Development Manager

Baltimore, MD, US

  • Working to generate new revenue streams and business opportunities for Alertus Technologies. Then, maintaining those relationships throughout the life cycle of the partnership.
  • Identifying new business growth opportunities, developing strategy to capture those opportunities and execute on those plans
  • Developing new relationships with potential re-sellers
  • Work along side the channel sales organization to on-board new re-sellers
  • Manage new Partner and Alliance relationships
  • Creating awareness, educating and maintaining relationships with consultant groups and specifiers
Jun 2016 - Dec 2016

Regional Sales Manager

Baltimore, MD, US

Alertus Technologies® provides advanced technologies for unified mass notification and crisis communications. For more than a decade, Alertus has engineered innovative emergency alert systems for corporations, medical centers, military bases,colleges and universities, K–12 schools, and government organizations. The Alertus system is a customizable array of.

Dec 2015 - Jun 2016

Client Success Manager

Austin, Texas, US

  • Acting as trusted adviser, partnering with current clients to get the full value out of the Oracle - RightNow solution. The partnership is not just at project deployment or when they have an issue that needs.
  • Analyzing and documenting improvements in clients' customer experience effectiveness and efficiency
  • Ensuring clients are achieving the results they expect with the Oracle RightNow customer experience suite by keeping them apprised of our ever expanding options for continuing education resources
  • Communicating industry best practices, customer experience trends, and performance benchmarks that support clients' business goals and making the most of their implementation.
  • Guiding adoption and performance to ensure Oracle is meeting clients' unique business objectives and strategic vision
Mar 2013 - Dec 2015

Business Development Consultant

Austin, Texas, US

Helping federal civilian agencies deliver an exceptional customer experience to their constituent base. Improving the constituent experience is accomplished via our cloud based computing platform. We are multi-channel solution delivering support over website services, social media and contact centers. Our current 200+ clients enjoy improved constituent.

Mar 2012 - Feb 2013

Varsity Swim Coach

Frederick, MD, US

  • Organize and lead workouts at varsity level to ensure athlete development
  • Strategically construct meet line-ups for bi-weekly competition
  • Interact and communicate with parents, swimmers and school officials to ensure team efficiency
Nov 2011 - Feb 2012
Team & coworkers

Colleagues at Sumo Logic

Other employees you can reach at sumologic.com. View company contacts for 877 employees →

1 education record

Aj Bean education

  • York College Of Pennsylvania
    York College Of Pennsylvania
    Criminal Justice
FAQ

Frequently asked questions about Aj Bean

Quick answers generated from the profile data available on this page.

What company does Aj Bean work for?

Aj Bean works for Sumo Logic.

What is Aj Bean's role at Sumo Logic?

Aj Bean is listed as Director of Customer Success and Solution Engineering - EMEA at Sumo Logic.

Where is Aj Bean based?

Aj Bean is based in London, England, United Kingdom while working with Sumo Logic.

What companies has Aj Bean worked for?

Aj Bean has worked for Sumo Logic, Appdynamics, Alertus Technologies, Oracle, and Frederick County Public Schools.

Who are Aj Bean's colleagues at Sumo Logic?

Aj Bean's colleagues at Sumo Logic include Sualeh M., Piia Autio Ramirez, Mohammad Ariz Khan, Karen Bowater, and Meghana Vagiri.

How can I contact Aj Bean?

You can use AeroLeads to view verified contact signals for Aj Bean at Sumo Logic, including work email, phone, and LinkedIn data when available.

What schools did Aj Bean attend?

Aj Bean holds Bachelor Of Science (Bs), Criminal Justice from York College Of Pennsylvania.

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