Aj M. Email and Phone Number

- Lead and mentor a small team of administrative staff, managing recruitment, training, and performance while overseeing task delegation in Google Chat and Asana.- Develop and implement administrative policies and procedures to streamline business processes and improve operational efficiency across departments, including automating company processes with tools such as Zapier.- Administer, update, and maintain custom Salesforce app for usage across B2C and B2B relationships, including implementing new functionalities and generating dashboards to perform analysis on company deals.- Work closely with company software engineers to manage change to company systems to serve the needs of NCLab staff, partners, and trainees.- Prepare and review reports for internal and external stakeholders, ensuring accurate maintenance of company databases, documents, and financial records in Google Drive, Salesforce, and Quickbooks.- Drive company-wide projects and track progress towards strategic company goals, ensuring alignment with overall business objectives.- Ensure seamless integration and operation of software systems, providing technical support and troubleshooting as needed.

- Collaborated with the Executive Director and Music Director to assist with all aspects of nonprofit management, including website management, registration operations, scheduling, and communication.- Supported 8+ events per year serving 100+ students yearly by setting up registration forms via Wordpress, marketing with Mailchimp, and analyzing student registrations for core events.- Supported donor management and cultivation, fundraising, and grant writing by working with spreadsheets and Salesforce to identify and record donor activities.- Provide project management support for internal processes and external events, with a focus on maintaining consistency with messaging to audiences across changes in organizational staff.