Aj Michael Email & Phone Number

Denver, Pennsylvania, United States

• Manage a business relationship with 21 dealers.
• Dealer Development Strategies to help dealers increase profitability, sales, customer satisfaction, and overall revenue.
• Kubota University Instructor and Developer of hands-on and web-based training

United States

• Oversee daily operations for all Hollinger Inc locations
• Responsible for overseeing that all certification requirements are met
• Promote and maintain the highest levels of customer satisfaction
• Continue to grow sales, service, and parts revenue
• Weekly performance reporting
• Oversee and manage 36 employees

United States

• Oversee and manage daily operations at the new location
• Improved Google Rating from 1.3 to 4.5 in two years
• Dealership is presently operating with the highest standards in the industry with BRP Platinum Certification, Polaris Gold Certification and Kioti Tractor 5 Paw Award.
• Dealership was awarded BRP North East Dealer of The Year Award 2017

United States

• Oversee and manage daily sales operations
• Manage and follow up with leads within 5hrs
• Set sales goals for staff and help them achieve those goals
• Grew sales revenue from 2.1 to 4.4 million in two years
• Won multiple awards as a dealership for highest rated CSI score

United States

• Manage 7 service technicians
• Complete service repair orders and all warranty claims
• Deal with customer complaints
• Achieved Personal Service Certifications for BRP, Polaris, Kioti Tractor, Honda Power Equipment, Hustler Turf Equipment, Kawasaki Powersports, Kawasaki Engine, Kohler Engine and Exmark Turf Equipment

High School Diploma

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Continuing to pursue my degree from Penn State University