Provide business consulting services for gymnastics clubs in the area including: program development, market research, administrative assistance, schedule development, staff training and support, curriculum development, as well as general business and HR advice.

• Managed front office• Answered phone calls• Performed data management and filing • A/R, A/P• Drafted email correspondence for gym newsletter• Responded to customer emails, handled complaints• Created brochures and literature for programs and camps• Consulted with owner regarding program direction and ideas• Trained staff on coaching techniques and methods• Coached competitive team as well as recreational classes• Researched competitor gyms and prepared comparative analysis as well as efficiency reports

• Assisted with front office procedures• Consulted with owner regarding program direction and business decisions• Conducted staff clinics and training• Conducted coaching clinics for gymnasts• Coached competitive team as well as recreational classes• Choreographed routines for team• Attended Regional Congress

• Created and maintained all programs and activities as well as marketing material, curriculum development, and inventory for a large complex department • Directed all aspects of daycare center, birthday parties, activities, track out programs, summer camps, as well as customer service desk• Responsible for the recruitment, hiring, firing, training, discipline, and supervision of 30 – 50+ staff members• Maintained payroll, expense reports, budget, incident reports, personnel and financial files, as well as other confidential information for department• Scheduled and coordinated staff members within 5 divisions of department as well as over 50 summer camp programs• Handled all escalated customer complaints as well as staff conflicts• Utilized advance knowledge of CSI club management and scheduling software daily• Coordinated and staffed events and rentals of 20,000 sq. ft. facility

• Responsible for safety and security of large corporate campuses (Cisco Systems and EMC^2)• Monitored safety and emergency alarms of global Cisco sites via video and alarm monitoring software• Dispatched officers to fire/emergency alarms• First responder to both medical and fire emergency situations as well as trouble alarms• Conducted security checks of all buildings and departments• Completed detailed shift and incidents reports as well as executed other administrative duties• Mass casualty and in service training

• Performed administrative duties including data entry, word processing, filing and answering phones• Assisted in compiling background investigation reports as well as criminal and DMV record checks• Participated in ride along program with officers responding to calls• Attended in service training for firearms, strategic planning, illegal drugs, and Citizens' Police Academy