• Maintaining healthy data within the business • Providing interactive dashboards through tools such as Qlikview and Power BI to Africa Regions and International portfolios• Driving digital innovation within the greater HC shares services team• Automation of tasks in efforts to optimize processes

Building dashboards to enable smooth real time operations assistance as well as historical views in order to identify trends in visualizations to help understand outcomes and adjust business practices accordingly

Providing the individual teams within the human resources shared services space with metrics to help uncover insights that could improve efficiency and customer experience

Performing a dual role by maintaining the employee lifecycle of the company's executives and board of directors as well as loading shares and dividends for payment, while simultaneously providing quality assurance for the rest of the team.

Ensuring that data going onto the SAP HR system is accurate and complete while encouraging capturers to adhere to the service level agreements

Maintaining the emplyee-life cycle by capturing events such as hires, exits and personal data changes onto the SAP HR system

Registration of home owners insurance claims onto the workflow systems, forwarding claims on for contractor appointments and providing clients with the relevant reference numbers and contact details to follow up