Aj Watson Email & Phone Number

Lakewood, California, United States

I am a highly skilled Senior Analyst who supports vendor management and brings more than 18 years of experience working for different telecommunication (GTE/Verizon) organizations. I possess an extensive background which includes application of skills across an array of various departments from directory assistance, sales, DSL and FiOS repair. I am a natural communicator with strong leadership skills having spent 4 years in the United States Marines and serving my country on 2 West Pac… Show more I am a highly skilled Senior Analyst who supports vendor management and brings more than 18 years of experience working for different telecommunication (GTE/Verizon) organizations. I possess an extensive background which includes application of skills across an array of various departments from directory assistance, sales, DSL and FiOS repair. I am a natural communicator with strong leadership skills having spent 4 years in the United States Marines and serving my country on 2 West Pac Deployments along with expert problem solving skills obtained over my 28 years of work experience. I am comfortable interfacing with different vendors/partners such as ACME, Convergys, Teleperformance, Teletech and Telvista. I am extremely effective at encouraging collaboration among diverse cross-functional groups while being results oriented with a proven track record of success by driving my respective teams to obtain their measurable goals including but not limited to KPI and other metrics. I possess extremely solid and diverse technical, analytical, critical thinking and organizational skills with an intense attention to detail while having superior skills in customer contact and the ability to provide outstanding customer service with the accomplished skill for efficient multi-tasking. Exceptional hands-on information system skills such as, but not limited to MS Office programs: Word, Excel, Outlook and PowerPoint. Show less