Actively develop and implement solutions for clients in efforts to improve the quality of healthcare, reduce client costs and increase access to health services while advancing the health status of communities being served. Engage in advocacy for access to quality care for clients. Provide research analysis and evaluation of the benefit programs for assigned clients as well as assess the impact of cost to the organization collectively and to employees. Manage the scope, timeliness, and budget of multiple client deliverables which also encompasses the oversite of the design, facilitation and implementation of active health promotion and wellness programming.  Prepare and present to clients, the current status of state and federal healthcare legislation.  Provide critical support to district clients to ensure that they successfully meet the Affordable Care Act annual reporting and submission requirements. Developed, edited and implemented the first open enrollment resource video for Pomona Unified School District employees and staff - resulting in fewer employee benefit election errors. Supported the launched and management of a pilot Healthcare Mentoring Program at USC to help build resource capacity for J. Glynn & Company’s small business model Created and developed training materials for school district and community college employees and delivered over 70 workshops for nearly 800+ active and retiree populations.

Led a successful team of 10 full service university development representatives whose geographical territories span across 300 miles encompassing Los Angeles, Ventura and Orange County. Developed employee skillset to ensured that each representative implemented solid and consistent student retention strategies. Coached and directed employees to become skilled communicators and manage relationships effectively, resulting in the minimization of operational deficiencies, increased operational effectiveness, and increased in program revenues. Analyzed and developed financial strategies to proactively impact enrollment efforts within the healthcare and education markets, and increased recruitment within the assigned regions resulting in by 40% territory growth Managed the end to end recruitment process for new partner accounts, including the facilitation of contractual negotiations, branding initiatives, and ensuring that all parties present their respective deliverables in a timely and compliant manner.

Launched an aggressive neighborhood marketing initiative which included soliciting clientele from local businesses and weekly distribution of promotional material to targeted segments. Developed and implemented sales training material used to support over 100 tax specialist and client service professionals. Planned the execution and tracking of H&R Block direct mail and advertising campaigns. Awarded "Shining Star" recognition for exceeding return goals by 106% of target for 2009. Hired, trained and managed over 30+ tax specialists and client service professionals. Elevated tax office client experience index from 86% to 92% within one tax season; ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.

Drove collaborative efforts with field marketing operations to develop and customize sales/marketing publications and technology to enhance sales delivery. Built and leveraged relationships with health care providers in effort to influence prescribing habits. Led the asthma and antidepressant drug market for my district with an execution rate of at 178% of goal in the first quarter and 110% of target for the fourth quarter of 2009, despite drug formulary constraints. Drove 40+ local marketing programs geared towards the successful launch of Symbicort and Seroquel XR in the central Phoenix, AZ market

Built and maintained client relationships from prospect to client with major clients such as JCPenney, CareCredit, Ethan Allen, and Cartier. Developed advertising and marketing logos that was used to drive a significant share of customer volume in major cardholder-marketing projects. Developed strategic marketing campaigns targeting medical professionals, large retail and automotive chains, which generated substantial new business opportunities. Conducted on and off-site sales training and provided technical support for retail clients, as well as product training to internal sales force. Instrumental in the successful new client implementation process, launching the introduction of high-end jewelry portfolio including merchants such as Cartier and Na Hoku.