Alan Jacob

Alan Jacob Email and Phone Number

Product Support Analyst at Healthedge @ HealthEdge
burlington, massachusetts, united states
Alan Jacob's Location
Pathanamthitta, Kerala, India, India
About Alan Jacob

๐๐š๐ฌ๐ฌ๐ข๐จ๐ง๐š๐ญ๐ž ๐€๐ˆ ๐„๐ง๐ญ๐ก๐ฎ๐ฌ๐ข๐š๐ฌ๐ญ | ๐‚๐จ๐ฆ๐ฉ๐ฎ๐ญ๐ž๐ซ ๐’๐œ๐ข๐ž๐ง๐œ๐ž ๐„๐ง๐ ๐ข๐ง๐ž๐ž๐ซ๐ข๐ง๐  ๐’๐ญ๐ฎ๐๐ž๐ง๐ญ | ๐๐ซ๐จ๐๐ฎ๐œ๐ญ ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐‚๐จ๐จ๐ซ๐๐ข๐ง๐š๐ญ๐จ๐ซโ€ข ๐๐š๐œ๐ค๐ ๐ซ๐จ๐ฎ๐ง๐: I'm Alan Jacob, a BTech Computer Science Engineering graduate with a specialization in AI from Karunya Institute of Technology. Hailing from Kerala, "God's Own Country," I am passionate about technology and Artificial Intelligence, always striving to stay updated and competitive in the tech world.โ€ข ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž: First Internship: In my second year, I

Alan Jacob's Current Company Details
HealthEdge

Healthedge

View
Product Support Analyst at Healthedge
burlington, massachusetts, united states
Website:
healthedge.com
Employees:
177
Alan Jacob Work Experience Details
  • Healthedge
    Product Support Analyst
    Healthedge Jun 2024 - Present
    Hyderabad, Telangana, India
    Job Responsibilities:- Monitor and troubleshoot application production support to ensure smooth operations.- Solve real-time issues related to our product.- Demonstrate strong problem analysis and resolution skills while working in multi-platform environments.- Conduct system studies and collaborate with team members for maintenance, enhancement, and change request support.- Utilize DataDog for monitoring application performance and system health.- Provide detailedโ€ฆ Show more Job Responsibilities:- Monitor and troubleshoot application production support to ensure smooth operations.- Solve real-time issues related to our product.- Demonstrate strong problem analysis and resolution skills while working in multi-platform environments.- Conduct system studies and collaborate with team members for maintenance, enhancement, and change request support.- Utilize DataDog for monitoring application performance and system health.- Provide detailed analysis and timely resolution of application incidents.- Work closely with cross-functional teams to identify root causes and implement permanent fixes.- Ensure high levels of customer satisfaction through prompt and effective support services.- Maintain and update technical documentation related to support activities.- Participate in continuous improvement initiatives to enhance support processes and product stability. Show less
  • Healthedge
    Product Support
    Healthedge May 2023 - Aug 2023
    Hyderabad, Telangana, India
    HealthEdge is on a mission to drive a digital transformation in healthcare. They are connecting health plans, providers, and patients with end-to-end digital technology solutions to support new business models, reduce administrative costs and improve health outcomes. Their growing portfolio of products (HealthRulesยฎ Payer, Source, GuidingCare, and Wellframe) provides talented and passionate professionals with opportunities to lead change and make a lasting, global impact in healthcare. Drivingโ€ฆ Show more HealthEdge is on a mission to drive a digital transformation in healthcare. They are connecting health plans, providers, and patients with end-to-end digital technology solutions to support new business models, reduce administrative costs and improve health outcomes. Their growing portfolio of products (HealthRulesยฎ Payer, Source, GuidingCare, and Wellframe) provides talented and passionate professionals with opportunities to lead change and make a lasting, global impact in healthcare. Driving our mission are 2,000+ professionals worldwide. Together, it is committed to innovating a world where healthcare can focus on people. Show less
  • Uvj Technologies Pvt Ltd
    Project Intern
    Uvj Technologies Pvt Ltd Feb 2023 - May 2023
    Ernakulam, Kerala, India
    During my internship, I was able to work on a project that involved developing a brain tumor detection model using a sequential approach. Through this experience, I gained valuable insights into the development of medical diagnostic tools utilizing machine learning techniques. I was responsible for designing, developing, and testing the model, and was able to work collaboratively with other team members to deliver a high-quality product. This internship provided me with a valuable opportunityโ€ฆ Show more During my internship, I was able to work on a project that involved developing a brain tumor detection model using a sequential approach. Through this experience, I gained valuable insights into the development of medical diagnostic tools utilizing machine learning techniques. I was responsible for designing, developing, and testing the model, and was able to work collaboratively with other team members to deliver a high-quality product. This internship provided me with a valuable opportunity to apply my technical skills and learn from experienced professionals in the field. Show less

Alan Jacob Education Details

Frequently Asked Questions about Alan Jacob

What company does Alan Jacob work for?

Alan Jacob works for Healthedge

What is Alan Jacob's role at the current company?

Alan Jacob's current role is Product Support Analyst at Healthedge.

What schools did Alan Jacob attend?

Alan Jacob attended Karunya Institute Of Technology And Sciences, Karunya Institute Of Technology And Sciences.

Who are Alan Jacob's colleagues?

Alan Jacob's colleagues are Pradeep G., John Darling Grabowski, Namrata Singh, Aishwarya Patnaik, Koteswara Rao Paruchuri, Elizabeth Presley, Rajnish Kumar.

Not the Alan Jacob you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.