Alan Jacob Email & Phone Number

Hyderabad, Telangana, India

Job Responsibilities:- Monitor and troubleshoot application production support to ensure smooth operations.- Solve real-time issues related to our product.- Demonstrate strong problem analysis and resolution skills while working in multi-platform environments.- Conduct system studies and collaborate with team members for maintenance, enhancement, and change request support.- Utilize DataDog for monitoring application performance and system health.- Provide detailed… Show more Job Responsibilities:- Monitor and troubleshoot application production support to ensure smooth operations.- Solve real-time issues related to our product.- Demonstrate strong problem analysis and resolution skills while working in multi-platform environments.- Conduct system studies and collaborate with team members for maintenance, enhancement, and change request support.- Utilize DataDog for monitoring application performance and system health.- Provide detailed analysis and timely resolution of application incidents.- Work closely with cross-functional teams to identify root causes and implement permanent fixes.- Ensure high levels of customer satisfaction through prompt and effective support services.- Maintain and update technical documentation related to support activities.- Participate in continuous improvement initiatives to enhance support processes and product stability. Show less

Hyderabad, Telangana, India

HealthEdge is on a mission to drive a digital transformation in healthcare. They are connecting health plans, providers, and patients with end-to-end digital technology solutions to support new business models, reduce administrative costs and improve health outcomes. Their growing portfolio of products (HealthRules® Payer, Source, GuidingCare, and Wellframe) provides talented and passionate professionals with opportunities to lead change and make a lasting, global impact in healthcare. Driving… Show more HealthEdge is on a mission to drive a digital transformation in healthcare. They are connecting health plans, providers, and patients with end-to-end digital technology solutions to support new business models, reduce administrative costs and improve health outcomes. Their growing portfolio of products (HealthRules® Payer, Source, GuidingCare, and Wellframe) provides talented and passionate professionals with opportunities to lead change and make a lasting, global impact in healthcare. Driving our mission are 2,000+ professionals worldwide. Together, it is committed to innovating a world where healthcare can focus on people. Show less

Ernakulam, Kerala, India

During my internship, I was able to work on a project that involved developing a brain tumor detection model using a sequential approach. Through this experience, I gained valuable insights into the development of medical diagnostic tools utilizing machine learning techniques. I was responsible for designing, developing, and testing the model, and was able to work collaboratively with other team members to deliver a high-quality product. This internship provided me with a valuable opportunity… Show more During my internship, I was able to work on a project that involved developing a brain tumor detection model using a sequential approach. Through this experience, I gained valuable insights into the development of medical diagnostic tools utilizing machine learning techniques. I was responsible for designing, developing, and testing the model, and was able to work collaboratively with other team members to deliver a high-quality product. This internship provided me with a valuable opportunity to apply my technical skills and learn from experienced professionals in the field. Show less

Bachelor Of Technology - Btech, Computer Science, 7.3

Activities and Societies: National Service Scheme (NSS) I have completed an extensive education in Computer Science Engineering.

Bachelor Of Technology - Btech, Computer Science