Alexander Jackson Email & Phone Number

Bloomington, IL, US

Pittsburgh, Pennsylvania, United States

• Advise customers on the advantages of their relocation policies
• Manage logistics for household goods and family services
• Provide guidance and support for expense submission
• Collaborate with internal teams to ensure timely and accurate service delivery
• Engage in continuous training to remain up-to-date on new systems and processes

Frisco, Texas, United States

• Counseled customers on client's relocation policies including all benefits, processes, and practices
• Served as the primary point of coordination between appropriate service partners and 150+ customers
• Communicated the relocation road map, providing a comprehensive explanation of the relocation process, policies, and practices to the customer
• Manage all data pertinent to each customer's relocation file; document all relocation activities, dates, communications, and transactions in the appropriate Altair technology system
• Liaise between Move Management and International Operations assignee to ensure the move is accomplished as directed and as scheduled; serve as a second-tier audit point to Move Management in move logistics

Frisco, Texas, United States

• Ordered services from various internal and external service providers
• Initiated customer files and audited files for completeness and accuracy before closing
• Collaborated with the Global Services Consultant to ensure a positive relocation experience for customers

Normal, Illinois, United States

• Mediate tense situations with care and well-versed communication
• Utilize problem-solving skills in highly difficult situations
• Adapt teaching approach to students with various learning comprehension
• Received training to detect signs of abuse and neglect and report to the area DCFS
• Therapeutic Crisis Intervention was applied during situations where crises were imminent

Normal, Illinois, United States

• Utilized Microsoft Suite on a daily basis to record data
• Documented behavioral and academic progress and/or areas for improvement daily
• Adapted to the different needs of various classroom environments
• Respected confidential information to protect the identities of students, parents, staff, and crises

Normal, Illinois, United States

• Led numerous projects across six residence halls
• Responsible for ensuring tasks were completed accurately
• Orchestrated team duties to ensure the appropriate skill set was applied to the needed areas
• Analyzed safety equipment and reported to necessary departments for repair

• Addressed inquiries from students and customers regarding our company's policies (payment options, vegetarian choices)
• Verified accuracy of financial transaction report at the end of every shift
• Greeted students and customers with a friendly welcoming each morning
• Resolved customers' complaints in a professional and patient manner
• Managed time effectively while balancing various tasks (cleaning surrounding area, restocking utensils)

Normal, IL

• Aided coworkers with the movement of dormitory furniture in residence halls
• Collaborated with coworkers on placement of dormitory furniture in residence halls
• Adapted pace of work to meet deadlines throughout summer (Special Olympics, freshmen move-in)
• Reorganized bed frames and headboards into proper piles (broken, fixable, good condition)
• Encouraged coworkers to increase effort in order meet deadlines

Bloomington/Normal, Illinois Area

• Served as a Group Leader to approximately 20+ children
• Supervised the campers attentively to ensure the safety of children and property
• Planned, led and participated in various camp activities including games, songs, sports, skits and special events (going to zoo, museum, park, etc.)
• Cooperated with parents to resolve issues/complaints in a professional and proper manner
• Provided parents and children with a courteous morning and afternoon greeting and departure

Normal, IL

• Interacted with customers on a daily basis to keep operations running efficiently
• Cooperated with lead cooks to sustain a reasonable food supply in cold & hot storage
• Ensured food met quality and temperature requirements before serving to customers
• Maintained proper food handler health and hygienic practices
• Customized customers’ orders based on their preference (use of gluten free products & vegetarian products).