Anne J. Email & Phone Number

Kista, Stockholm, Se

Drive the design and execution of an Enterprise Learning strategy enabling the channel, staff and customers for the Ericsson Enterprise Wireless technology portfolio. Deliver a multi-faceted learning program for multiple learner roles from onboarding, continuing education through industry-recognized stackable technical certifications. Employ experiential learning via virtual hands-on delivery with a remote technical lab environment. Working with a matrixed team, developed an innovative approach to technical and sales training to align with business model. Launched new certification programs for internal and external technical and sales roles. Created a shared service model for enterprise learning. Refreshed learning management system and incorporated gamification to create stickiness in learning.

Boise, Id, Us

Providing services to members through the mission to educate, advocate, and collaborate in support of stronger nonprofits in Idaho. Serve on the Educational Programs committee advising on learning systems, adult learning theory, and instructional design methodology.

Boise, Idaho, Us

Drive the design and execution of an Enterprise Learning strategy. Propel end user adoption of new technologies serving our staff, our partners, and our customers. Deliver a multi-faceted learning program for multiple learner roles from onboarding, continuing education through industry-recognized stackable technical certifications. Employ experiential learning via virtual hands-on delivery with a remote technical lab environment. Working with a matrixed team, developed an innovative approach to technical and sales training to align with business model. Launched new certification programs for internal and external technical and sales roles. Created a shared service model for enterprise learning. Refreshed learning management system and incorporated gamification to create stickiness in learning.

Washington, Dc, Us

Launched new division implementing innovative online learning programs serving 38 million members. Developed program strategy and developed metrics to measure performance. Responsible for curriculum development in collaboration with subject matter experts to align with enterprise priorities. Implement cutting edge technologies to develop engaging interactive visual learning programs to support new Community Program Design initiatives.

Washington, Dc, Us

Launched pilot program, overseeing design of curriculum to provide mobile technology training for older adults. Designed strategy to build a scalable, sustainable business model. Developed 3 year business plan and budget to scale pilot to full-fledged program. Analyzed learner needs, piloted new delivery methods, designed online learning environment, conducted learner focus groups, practice continuous improvement of programs.

Washington, Dc, Us

Designed learning strategy in the Digital Transformation effort at AARP. Created and implemented IT Training strategy addressing professional development needs and process for IT implementations to increase user adoption. Responsible for staff development increasing key technical competencies with formal education and building culture of accountability promoting an informal learning environment. Maximized training budget negotiating vendor contracts. Performed training needs analysis and provided role based training solutions and department wide learning plans to address knowledge gaps. Served on a business process improvement effort to transformed enterprise IT process. Developed awareness and performance support strategy to improve internal client satisfaction.

Lead a Learning Organization supporting five Laureate domestic educational institutions including Walden University, Kendall College, NewSchool of Architecture and Design, Sante Fe University of Art and Design and National Hispanic University. Provided a comprehensive certification program for departments which interface with students in the Enrollment, Admissions and Campus Field Marketing departments in the areas of technology, business process, product and consultative skills. Launched Learning Management System creating and managing guided learning plans for Enrollment Advisors.

Develop and staff new training department for newly acquired software division, devise departmental goals in line with corporate mission, manage budgets and direct priorities and team initiatives. Support Core Development team in the structuring and management of initiatives. Liaison to HR and Marketing to fulfill learning requirements. As Interim Director of Production Support analyzed and implemented a comprehensive support plan augmenting with Corporate shared resources to decrease costs while increasing client services.

Provided custom end user applications training and efficiency consulting solutions for private industry, government and non-profit organizations. Partnered with systems integrators to provide technology training for customers enabling them with new connectivity solutions. Managed ongoing classroom instruction, curriculum design and development. Consulted with IT and professional development organizations to provide business development services.

Washington, Dc, Us

Partnered with Ociter to provide training services to Baltimore Metro area clients on technology solutions. Sold training company to Ociter in order to develop a full service training department. Opened a D.C. office offering systems integration and related services to the D.C. marketplace. Primary responsibilities included business development, managing training department including instructor-led and self paced curriculum.

Masters In Leadership, Leadership Development

Bachelor Of Arts, Communications, Psychology And French